Ratings based on 222 Verified Reviews

3.5 out of 5
81% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
5 out of 5
by A verified traveler

Posted 2 May 2024
Thanks so much for five nights at the Senate, you were so good to me. S. Thompson
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Love an old building. I was greatly entertained by my ignorance with the shower. Be back on Wed. May 1 then off on a train to Vaasa. Thanks
4 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Senate Hotel Team, Hotel Management
Dear Malin, thank you for your feedback! We are very glad that you liked our hotel, we are always happy to offer good service for our customers! We will be glad to see you again!With warm greetings,Senate Hotel Team
4 out of 5
by A verified traveler

Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by Senate Hotel team, Hotel Management
Dear guest, thank you for choosing Senate Hotel Helsinki and for yours great feedback! our team glad to hear that you have enjoyed your stay with us. Warm welcome back to our hotel! Best regards, Senate Hotel
1 out of 5
by A verified traveler

Posted 2 Dec 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by Regards, Senate Hotel, Hotel Management
Dear Niklas , Thank you for your feedback. According to the feedback policy the only real customers can leave feedbacks after staying in any object of accommodation. In your case reservation has been cancelled by your phone request , and you never stayed with us.
4 out of 5
by A verified traveler

Posted 4 Dec 2022
A cosy, simple place to stay in an excellent location - I was just in Helsinki for a few hours and the hotel was an ideal option for my stay.
4 out of 5
by A verified traveler

Basic room

Posted 21 Nov 2022 on Hotels
Fairly basic room, but it all that I needed.
5 out of 5
by A verified traveler

Posted 9 Oct 2022 on Hotels
Comment from Hotel Management
24 Oct 2022 by Hotel Management, Hotel Management
Dear Johan, Thank you for your feedback! We are happy that you enjoyed your stay at Senate Hotel! Welcome anytime!
1 out of 5
by A verified traveler

Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
26 Sep 2022 by Senate Hotel Management, Hotel Management
Dear Dominic,Thank you for your feedback. We are sorry that your expectations were not met. On behalf of the hotel, we have done everything possible to keep your booking, due to the fact that your flight was delay and you could not check in at the hotel at midnight. It was only possible the next morning.We thank you for being our guest!