Ratings based on 952 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dublin
Posted 5 Jun 2024
Clean and quiet hotel close to the airport. Great breakfast and free airport shuttle in the morning. Jerry was super-friendly and helpful. It's not often I review and recommend a hotel, but this is an excellent value for the price!
Comment from Hotel Management
13 Jun 2024 by Pilot / Mari J, Hotel Management
Thank you Daniel for your kind words! We are so glad to hear that you enjoyed your stay with us and that our amenities met your expectations. We strive to provide a cosy and comfortable environment for all of our guests, and we're pleased to hear that Jerry was able to enhance your experience with his friendly service. We appreciate your recommendation and hope to welcome you back soon to our privately owned hotel! Kind regards, Mari /Guest Relations Manager
by A verified traveler
Posted 19 Apr 2024
Rooms are unbelievably small. Cant put suitcases anywhere and the rooms are incredibly stuffy. There are windows but they barely open but if you have to close the curtains there goes the fresh air. Then, the fan in the room was all broken and make horrible sound's. The bathroom you can’t barely turn around in and then the shower makes the whole bathroom wet so you have to use your towels to dry it all off or you’ll have wet socks rest of stay.
Only good thing about the hotel was the staff; the ladies at the front were lovely.
Save money and go over to the Holiday inn, it was cheaper and nicer.
Comment from Hotel Management
22 Apr 2024 by Pilot / Mari J, Hotel Management
Dear guest,Thank you for your feedback. I am happy to hear that you enjoyed the friendly service provided by our staff. If you should stay longer and require more space, we have also bigger room types, Comfort and family rooms. Our other hotel, Skyline Airport Hotel has also bigger rooms. Pilot is the most affordable hotel in the area and the rooms are small but comfy. We are warmly welcoming you back on your next visit to Vantaa.Kind regards,Mari J/ Guest Relations Manager
by A verified traveler
Posted 18 Mar 2024
Room was clean, staff was very attentive. Meals were good.
Comment from Hotel Management
19 Mar 2024 by Pilot / Mari J, Hotel Management
Dear Christopher,Thank you so much for taking your time to write us review. It really means a lot to us!We are pleased to hear that you were satisfied with your stay.We hope you visit us soon again!Best regards, Mari J/ Guest Relations Manager
by A verified traveler
Posted 12 Mar 2024
All like ! Just Good for one night From one flight to another
Comment from Hotel Management
15 Mar 2024 by Pilot / Mari J, Hotel Management
Hi Vera! It was a pleasure to have you as our guest, thank you for taking the time to write a review. I am pleased that you got easily to the next destination. We all look forward to welcoming you back many more times.Warm regardsMari J/ Guest Relations Manager
by A verified traveler
Posted 4 Mar 2024 on Ebookers
by A verified traveler
Great stay
Posted 9 Feb 2024 on HotelsCosy hotel with great staff and food. No faults.
Comment from Hotel Management
14 Feb 2024 by Pilot / Mari J, Hotel Management
Thank you so much for sharing your comments and for staying with us!We are pleased to hear that you were satisfied with your stay.We hope you have the possibility to visit us soon again!Kind regards, Mari J/ Guest Relations Manager
by A verified traveler from Irving
Posted 31 Jan 2024
1)Hotel Staff provided perfect instructions to catch the Shuttle to arrive at the hotel
2)Good for international travelers to spare a day
3)Good Complimentary breakfast, lots of options for vegetarian and vegan people
4)Room is well equipped with all amenities
I will visit Helsinki/Lapland again with enough time to explore..
Comment from Hotel Management
14 Feb 2024 by Pilot / Mari J, Hotel Management
Dear Chandresh,Thank you so much for your kind feedback! I am really happy to hear that your stay with us has been smooth and you got easily to the airport and to the next destination.We are warmly welcoming you back on your next visit to Vantaa. Kind regards, Mari J/ Guest Relations Manager
by A verified traveler
Posted 26 Jan 2024
Free airport shuttle, wonderful buffet breakfast included and the best salmon dinner that we have eaten in the hotel dining room. Everyone was very friendly and helpful.
Comment from Hotel Management
29 Jan 2024 by Pilot / Mari J, Hotel Management
Thank you Kathy very much for your nice feedback after your stay with us. We are happy to hear that you were satisfied with your stay. Hopefully you would choose our privately owned hotel instead of big hotel chains next time too.We are warmly welcoming you back on another occasion!Sincerely,Mari J / Guest Relations Manager
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Posted 11 Jan 2024
Very friendly and helpful staf
Comment from Hotel Management
15 Jan 2024 by Pilot / Mari J, Hotel Management
Dear Liudmila,Thank you so much for your positive feedback! I am really happy to hear that your stay with us has been smooth and that you enjoyed the friendly service provided by our staff. Thank you so much, this means a lot to us.We are warmly welcoming you back on your next visit to Vantaa.Kind regards,Mari J/ Guest Relations Manager
