Ratings based on 125 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 13 Feb 2022
Love the sauna
Comment from Hotel Management
24 Feb 2022 by Päivi & Hiisi Homies, Hotel Management
Hi Karly, Thank you for your great feedback! Welcome back again to be our Homies any time! Best regards, Päivi & Hiisi Homies
5 out of 5
by A verified traveler

Posted 2 Dec 2021
Comment from Hotel Management
19 Oct 2022 by Päivi & Hiisi Homies, Hotel Management
Hello Andrew,Thank you for your amazing feedback! Welcome back again!
4 out of 5
by A verified traveler

Super Accommodations!

Posted 1 Nov 2019 on Hotels
Walking distance from grocer, rail to downtown, and underground parking made the location VERY convenient. The place was sparkling clean with many amenities and conveniences, including coffee maker with coffee. We had a great stay! The only thing we missed out on was the sauna, because it wasn't heated on the nights we were there.
Comment from Hotel Management
18 Nov 2019 by Päivi H, Hotel Management
Hello John! Thank you so much for your feedback! It is great to hear that you felt right at home! You have to come again and ask for a sauna, because your wish might come true, since we do our best that you have a great stay! Welcome back again someday Homie! Have a nice day! Best regards, Päivi H Customer Service Manager Hiisi Homes
4 out of 5
by A verified traveler

Posted 18 Sep 2019
Close to transportation train or bus Market was also close
5 out of 5
by A verified traveler

Posted 14 Sep 2019 on Hotels
Comment from Hotel Management
17 Sep 2019 by Noora/ Hiisi Homes, Hotel Management
Hi Manuel! Thanks for the review and welcome back again! Best regards, Noora and Hiisi Homies
3 out of 5
by A verified traveler

Bad air, super hot inside

Posted 30 Jul 2019 on Hotels
We arrived there at 10 pm and used the code sent to my email to open the key box. No keys inside. Had to call service number and listened to the waiting music for 10 mins until someone picked up. Luckily the problem got solved. The air inside the apartment is unbelivably bad. We requested to get windows open, but they only provided a small fan. Temperature was above 30 when we stayed.
Comment from Hotel Management
4 Sep 2019 by Noora / Hiisi Homes, Hotel Management
Hi! Thanks for the feedback. We apologize for the missing keys - we are only human and sometimes mistakes happen. I am glad our customer service helped you with the situation and you got inside. Unfortunately the windows can't be opened due to safety issues so we have coolers/fans provided. As we are a self service concept, our apartments are normal Finnish apartments without a hotel air conditioning. We do appreciate the feedback and work everyday to improve our ways. We wish to see you again at Hiisi Homes! Best regards, Noora and Hiisi Homies
3 out of 5
by A verified traveler

Posted 26 Jul 2019 on Hotels
The property was not ready when we arrived and had not been cleaned nor had the beds been made. We alerted management and they quickly came up and rectified the situation. However there was no real air-conditioning in the unit and it was quite hot and we were unable to open the windows which made sleeping quite uncomfortable. There’s little to do in the local area and you’ll have to take a close by train into Helsinki or other areas to find reasonable food, entertainment and sightseeing.
Comment from Hotel Management
4 Sep 2019 by Noora / Hiisi Homes, Hotel Management
Hi Andrew! Thanks for your feedback. Apologies for the lack of cleaning, I am happy to hear the situation was fixed quickly though. Unfortunately the windows can't be opened due to safety issues so we have coolers in every apartment to make the air more comfortable. Near our apartments is a big shopping center called Kaari, in which you can find restaurants, shopping etc. Best regards, Noora and Hiisi Homies