Ratings based on 960 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Very helpful staff, good breakfast
by A verified traveler
Posted 29 May 2024
Great place
by A verified traveler from Valley Center
Posted 28 May 2024
Facade under construction. Staff were polite and helpful. Breakfast was excellent.
Comment from Hotel Management
30 May 2024 by Olga, Hotel Management
Hello Elizabeth! Thank you for taking the time to write you feedback. We are glad to hear about your nice stay with us. Are sorry about exterior renovation. Our building is quite old and for us its really important to save its beauty for you. Have a nice day and welcome again!Best regards.Front office
by A verified traveler
Posted 19 May 2024
Staff were very friendly, courteous, and helpful. Breakfast was awesomely good. The thermostat in the room did not work, and one cannot open the window. No blackout curtains. Shower door permitted water to seep all over the floor of the bathroom.
by A verified traveler
Posted 19 May 2024
A very good hotel in a desirable neighborhood. The breakfast is outstanding. My only complaint was that the thermostat in my room was not working. I complained twice, but nothing was done about it. Since the windows in my room could not be opened, it was too hot during the day.
by A verified traveler
Posted 18 May 2024
The hotel is very unique!
by A verified traveler from Auburn Twp.
Posted 5 May 2024
The staff were very friendly. The room was comfortable and the breakfast buffet was excellent.
Comment from Hotel Management
7 May 2024 by Nataly / GLO Art Reception, Hotel Management
Dear Barbara,Thank you for your feedback!It was lovely having you stay with us.We hope to see you soon again!Best regards,
by A verified traveler
Posted 29 Apr 2024
Horrible structure. There is a gap in a door to toilet, I could hear the other person’s toilet sound. The wall of the hallway looks damaged and the room was not so clean. But the location is convenient, so for that the hotel is okay.
by A verified traveler
Posted 17 Apr 2024
The rooms were unimaginably small (but neat and clean) but the location was good and the breakfast was amazing
Comment from Hotel Management
28 Apr 2024 by Nataly / GLO Art Reception, Hotel Management
Dear Wilkin,Thank you for your visit! It was lovely having you stay with us. Unfortunately our Smart rooms are very compact. For a longer stay we would recommend to book a bigger Comfort room.We hope to see you soon again!Kind regards,
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
7 May 2024 by Nataly / GLO Art Reception, Hotel Management
Dear Saleina,Thank you for your feedback!It was lovely having you stay with us.We hope to see you soon again!Best regards,
