Ratings based on 357 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
by A verified traveler
Posted 27 May 2024
Nice place. Attentive staff. Room is large with separate sitting area and fridge and mini kitchenette even, which I never used, but nice to have. Convenient parking. Floor is wood and not carpet. All in all recc with no reservations. Liked it even though unfortunately had no time and had one night stay only.
by A verified traveler
Posted 25 May 2024
It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard.
Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time.
Otherwise.... would not stay here again.
by A verified traveler from Pittsburgh
Posted 1 May 2024
This is the best hotel for the money that I have experienced in Heidelberg. The front-desk staff is attentive, friendly and helpful. The convenient Frankfurt Airport bus operated by Lufthansa stops at the Hilton, a 10-minute walk away. Rooms are bright and recently renovated. Access to Hauptstadt, Altstadt and local transportation center at Bismarckplatz are nearby.
by A verified traveler
Posted 1 May 2024
Great hotel with traditional style and character yet modern. Staff was helpful to find close paid parking. Coffee and water in lobby. Close to old town but quiet. Would stay again! Love Heidelberg!
by A verified traveler
Posted 19 Apr 2024
The hotel was wonderful. The rooms were nice and quiet. We found the location convenient. It’s a 10 minute walk from Heidelberg-Weststadt/Südstadt train station. We were close to a bus stop (just around the corner) to get to the Heidelberg castle. And it was a nice walk through the old town on pedestrian streets to get back. I would definitely stay here again.
by A verified traveler
Posted 7 Apr 2024
Convenient to access public transportation.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 15 Mar 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024
nice staff and great service
