Ratings based on 108 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Lovely hotel and very convenient to what we wanted. Walking distance to the town.
Comment from Hotel Management
24 May 2024 by Cornelia Hesse-Kuhn, Guest Relations Manager, Hotel Management
Dear Lyubov, Thank you very much for your feedback. We are pleased that you enjoyed your stay with us and that everything met your expectations. We are looking forward to your next stay with us and we send our best wishes. Kind regards, Cornelia Hesse-Kuhn, Guest Relations Manager
by A verified traveler
Posted 16 May 2024
Beautiful hotel in historic building with a very quiet neighborhood all very close to everything in the city. Parking is very easy and if full they allow you park in the staff area. Breakfast was the best we’ve had in our travels.A/C works great and the bed was very comfortable. Pet friendly. We will be back.
Comment from Hotel Management
16 May 2024 by Cornelia Hesse-Kuhn, Guest Relations Manager, Hotel Management
Dear Chad,It is wonderful to read that you had a pleasant stay and that everything was just perfect. Thank you for your compliment about our breakfast. I will forward it to the team and they will be pleased to hear this. We are looking forward to your next stay with us and send our best wishes. Kind regards, Cornelia Hesse-Kuhn, Guest Relations Manager
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
22 May 2024 by Andreas Wesch, Cluster Deputy Hotel Director, Hotel Management
Dear ElaineThank you very much for your recent stay in our hotel.We appreciate your nice rating and we would be glad to see you soon again.With best regards
by A verified traveler from Maracas St Joseph
Posted 8 May 2024
The early morning noise from the construction next was very annoying for someone on vacation
Comment from Hotel Management
10 May 2024 by Cornelia Hesse-Kuhn, Guest Relations Manager, Hotel Management
Dear Terrence,Thank you very much for your feedback. I am really sorry that you were disturbed by some noise from a nearby construction site. But I hope everything else met your expectations. We hope to see you again soon and send our bets wishes.Kind regards, Cornelia Hesse-Kuhn, Guest Relations Manager
by A verified traveler
Posted 6 May 2024
The hotel was lovely and it had a very complete and delicious breakfast. We had drinks in the bar and the staff was wonderful and the atmosphere was very pleasant.
Comment from Hotel Management
10 May 2024 by Cornelia Hesse-Kuhn, Guest Relations Manager, Hotel Management
Dear Craig, Thank you very much for your feedback. We are happy to read that you fully enjoyed your stay and we are looking forward to your next visit. We wish you all the best until then!Kind regards, Cornelia Hesse-Kuhn, Guest Relations Manager
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
22 May 2024 by Andreas Wesch, Cluster Deputy Hotel Director, Hotel Management
Lieber MichaelGerne möchten wir uns noch für Ihre tolle Bewertung zu Ihrem Aufenthalt im NH Collection Heidelberg bedanken.Wir hoffen Sie hatten eine schöne Zeit hier im Hotel und würden uns freuen, wenn wir Sie wieder begrüßen dürften.Beste Grüße
by A verified traveler
Nothing but 10 out 10 for this excellent hotel.
Posted 24 Feb 2024 on HotelsComment from Hotel Management
28 Feb 2024 by Andreas Wesch, Deputy Hotel Director, Hotel Management
Dear RichardWow, 10 out of 10 ! What for an marvelous feedback.Thank you very much for your recent stay here in our NH Collection Heidelberg.We are so happy to see that you enjoyed your time here with us and we hope to welcome you soon again.With best regards
by A verified traveler
Posted 17 Feb 2024
We booked for 4 persons for our family and had a huge room on the top floor. Good location 10 min walk to the train station. Friendly staff. Breakfast was nice, but a bit expensive at 24 euro each.
Comment from Hotel Management
19 Feb 2024 by Andreas Wesch, Deputy Hotel Director, Hotel Management
Dear JonathanThank you very much for your recent stay with us and your nice feedback. It is great to read that you had a pleasant stay here with your family.With best regards and we hope to wecome you soon again.
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Andreas Wesch, Deputy Hotel Director, Hotel Management
Liebe Hannah,vielen Dank für Ihre tolle Bewertung und volle Punktzahl.Es freut uns sehr zu sehen, dass Sie einen schönen Aufenthalt hatten und hoffen Sie bald wieder begrüßen zu dürfen.Viele Grüße aus Heidelberg
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
25 Jan 2024 by Andreas Wesch, Deputy Hotel Director, Hotel Management
Dear WayThanks a lot for your nice feedback.We hope you had a great time here with us in our hotel and we would be glad to welcome you soon again.With best regards
