Ratings based on 136 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2023 on Orbitz
by A verified traveler
Posted 7 Oct 2020 on Hotels
by A verified traveler
Posted 9 May 2018
Pros:
Modern facility
Very friendly front desk staff
Close to center city market
Free, nice breakfast
Cons:
Dinner staff and food wasn't very good. It was mediocre but I'm putting it as a con because our first waiter gave us German menus (we didn't think anything of this) and got frustrated with us as it took time for us to translate. He got bored checking on us and sent over a second waiter who gave us menus in English. Didn't know they had that, why wasn't it offered when the first gentleman realized we didn't speak German?
Wifi is basically non-existent. You can occasionally get a signal but if you do it's very weak.
Overall not a bad place to stay if you're in the area.
Recommended
for Everyoneby A verified traveler from Atlanta, USA
Nice clean Hotel
Posted 8 Nov 2017
Pros: Clean
I arrived to Hotel not knowing what to expect. Front Desk Staff were friendly and helpful. Check-in and check-out were very quick. Room was clean. Bad was comfortable. Breakfast was good and variety of fresh juices. Free internet.
by Pamela
Recommend this lovely quiet hotel
Posted 14 Feb 2017 on HotelsLovely hotel in Heide. Room good size with good facilities. Excellent breakfast with good range hot and cold food. Staff friendly and courteous.
by Thomas from California
Not recommended - false advertising
Posted 1 Jun 2016 on HotelsThe pictures are nothing like the real rooms. The inside pool consists of the steps into the outside pool. The pool is more like a little dip pool. Estimate length of pool is 15 feet. The rooms are much smaller than they appear on the picture.
Half of the so called spa equipment was out of order.
I consider their description false advertising
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 19 Mar 2024
The food in the restaurant was not accaptable in terms of cold, burnt and dried out noodles in a dish w/o meat
Service and Rezeption personnel very, very helpful and friendly.
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler
Kein Wlan, keine 4 Sterne
Posted 20 Jan 2024 on HotelsNiemals 4 Sterne! Mit gutem Willen 3 Sterne, eigentlich 2! Sauberkeit im Bad nicht sonderlich gut! Kein Wlan, das ist wirklich nicht zeitgemäß!
Frühstück ist ok! Leider gab es kein Rührei!
