Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2023
Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai.
by A verified traveler
Posted 15 Aug 2023
Staff, ambience, view!!
by A verified traveler
Posted 6 Jul 2023
This is our 2nd time at Serai Kabini. The service is as good as ever! Special mention to Mr Chamraj, a naturalist who works at Serai! Our main intention of visiting Kabini is to spot the big cats! Although we did not spot the Tiger we did see the leopard on our last day with Mr Chamraj leading us. Pls ask for him always… he is our lucky charm 😃
Such warm hospitality by everyone else too! The bf buffet spread is quite good. Hot dosas n eggs being served. A nice touch was the free cycles provided to ride from reception to the rooms.
The only issue we had was the AC in our room was not working. We buzzed the reception and someone came to service it a couple of times but it was still not working. Hope they fix it soon.
by A verified traveler
Posted 19 Feb 2023
For a safari lodge it’s ok
by A verified traveler
Posted 8 Nov 2022 on Orbitz
by A verified traveler
Posted 11 Oct 2022 on Orbitz
by A verified traveler
Posted 7 Aug 2022
Terrible Location - I booked the hotel thinking its a wildlife resort, after looking at the pictures and description on hotels website... but this is a hotel located near the river the Jungle is far from the hotel location
Rooms - Hotel rooms are very very small and does not offer amenities or any specific service when compared to the high price they charged for the room, its a very very average budget category property charging rates of a luxury hotel or a 5 star, just exploit the customers as there are not many options in this location. Very very bad product does not deserve the price they charge
Rules at the hotel - BF, Lunch timings are 2 hours each, pre and post these timings as per the staff only Sandwiches or pizza will be served and since the hotel is in a remote location you will not have any other option to eat
Food Quality - They charged price of a 5 star resort approx Rs. 1000 for a pizza and served a Pizza made on Pizza Base bought from a cheap local grocery store, cheap processed cheese and tomato ketchup - even a road side stall will do a better quality product as compared to their food
Staff - The Sales Head of The Serai Group is very very rude and ill mannered person, we made a request and he started shouting on my wife
Book only if you have money to waste
by A verified traveler
Posted 30 Jan 2022
Amazing property amidst nature. The staff are very helpful and friendly. Special call-out to the Property Manager Salim and also Lohit from the restaurant
Comment from Hotel Management
9 Feb 2022 by Srikant. K, Hotel Management
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review.
by A verified traveler
Posted 28 Dec 2021 on Hotels
Comment from Hotel Management
9 Feb 2022 by Srikant. K, Hotel Management
Dear Ms. Madhuri,
Thank you so much for your 10 out of 10 review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 10 out of 10 review.” "Thank you so much for this 10 out of 10" review.
by A verified traveler
Posted 5 Apr 2021 on Hotels
This was our first break after lockdown and we couldnt have chosen a better place. We felt comforted and safe at the same time. Will go back soon.
Comment from Hotel Management
5 Apr 2021 by Srikant. K, Hotel Management
Thanks you for your most valuable feedback and we welcome you on next vacation.
