Ratings based on 175 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
We anticipated staying in the castle, not the guest house....pay attention to the "fine print"! Tiny room wasn't worth the cost paid. Wouldn't stay there again for that price.
Comment from Hotel Management
7 Apr 2024 by Anne- Stayokay Heemskerk, Hotel Management
Thank you for your review and apologies for your disappointing stay. Our hostel consists of two buildings, a castle and an Orangery. We strive to provide our guests with a room in the castle as we understand it's a special experience, though unfortunately, this isn't always possible. If you return in the future, you may consider booking a family room, all of which are located in the castle. You can also always send us a message to indicate your preference for the castle and we will do our best :). Kind regards, Anne - Stayokay Heemskerk
by A verified traveler
Posted 23 Apr 2023
Clerk has very bad manner
by A verified traveler
Posted 22 Mar 2022
This was a very disappointing stay. The room was bare and I had to make my own bed. The room was super cold at night. There was barely any toilet paper. Lack of power outlets to charge my phone except one beside the sink near the front door. It was run by a young student who operated the front desk. Not at all what I was expecting.
Comment from Hotel Management
22 Mar 2022 by Stayokay Heemskerk, Hotel Management
Dear Tharani, we are sorry to read that your stay was not what you expected. Our hostel is an old castle, but we do try to give our guests a nice experience and offer them the best service. We will use your feedback to improve our accommodation, thank you.
by A verified traveler
Posted 7 Aug 2021
Cute little castle hostel. You pick up linens at the front desk. It has everything you need to sleep for the night and hang out in the common rooms. Beautiful walking trails around the property. Good simple breakfast free with your stay.
by A verified traveler
Hostel in a castle
Posted 31 Jul 2019 on HotelsThis was a great little family getaway to say the kids slept in a castle. Not all rooms are in the castle itself but luckily they were able to move our reservation back into the main building. There is a lot of road constraints which made it difficult to find. But not noticable once on property. Remember. Castle. Lots of stairs. Pack light
by A verified traveler
Posted 1 Jul 2019 on Hotels
It was super hot and our upstairs rooms was HOT! There is no A/C and no screens on the windows. Mosquitos are a problem.
by A verified traveler
Posted 18 Jun 2019 on Hotels
by A verified traveler
Posted 28 Apr 2019
The historical part of the building is absolutely gorgeous.
by A verified traveler
Posted 13 Apr 2019 on Hotels
Cool place to stay, but costly for what is essentially a hostel. Good wifi and excellent dinner. My kids evn learned some new curse words from all the grafitti in the rooms. Good times,
by A verified traveler
Posted 2 Apr 2019
Since the only amenity is the castle itself, staying in a tiny cell adjacent to the castle and not being able to use the bar or restaurant after 8pm was disappointing.
