Ratings based on 100 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024
The room could have been vacuum cleaned more often.
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Limited front desk times
Posted 2 Oct 2023 on HotelsThis hotel has quite a unique setup. Normally a hotel is a hotel with a restaurant; this is more like a restaurant with a hotel. This results in the hotel desk only occupied when the restaurant is open, from 1 PM until 10 PM. So no late check in…
At 10 PM I received an email with a telephone number to call to arrange where I could find the key that hid for me (under the mat at the front door). I also had to go in and out through a side door and take the stairs. You also have to take those stairs if you check out before 1 PM, which I imagine most people do. So I cannot recommend that for seniors, and it’s not suitable for disabled people
The restaurant is a buffet style Chinese restaurant, so no breakfast on premise. The area around the hotel has pretty much nothing to offer
by A verified traveler
Sleepless in Rotterdam
Posted 28 Jul 2023 on HotelsThe room was a decent size with a comfortable double bed with clean linen and comfortable pillows. The bathroom was clean and relatively modern.
The walls in the room had evidence of squashed flies on all 4 walls embedded in the wallpaper - this should have been my alarm....I woke up the next morning covered in bites from flying insects and the culprits were relaxing on the walls - needless to say they were squashed.
My second night was sleepless night as I couldn't take my mind off the thought of being bitten again during my sleep - so I didn't sleep.
I know the fly situation is not directly the fault of the hotel, but simple plug in fly repellents could be used / supplied for certain times of the year.
The food was fantastic and plentiful - I would strongly suggest the 2-hour eat all you can buffet as beer / wine is also included in the price.
If I ever stay again, I will bring my own plug in fly repellent to allow a decent night's sleep.
Comment from Hotel Management
20 Aug 2023 by Hotel het Oosten, Hotel Management
Thank you and sorry for the fly.
by A verified traveler
Posted 17 Apr 2023 on Hotels
by A verified traveler
Posted 29 Jan 2023
by A verified traveler
Posted 19 Jul 2022
A very nice hotel situated in a chineese restaurant. Would definately use again
Comment from Hotel Management
22 Jul 2022 by Hotel het oosten, Hotel Management
Thank you very much and see you next time!
by A verified traveler
Posted 20 Dec 2021 on Hotels
Comment from Hotel Management
21 Dec 2021 by Hotel het Oosten, Hotel Management
Dank u wel voor uw bezoek en graag tot ziens.
by A verified traveler
good value
Posted 11 Oct 2021 on Hotelsclean and tidy hotel good value for money. just note reception only open from 13.00 to 21.00
Comment from Hotel Management
7 Dec 2022 by Het Oosten, Hotel Management
Thank you and see you next time.
by A verified traveler
In morning limited acces to elevator
Posted 24 Sep 2020 on HotelsIn the morning main door and acces to elevator is only from 10, so if you checkout earlier have to take some stairs that is very bad when you have luggages. Parking is outside near hotel for free. Area is just for some walk, for supermarket you have to use car. Manager is chineese very kindly. Room is large, also bathroom. Bed was not confortable. Walls and doors are not soundproof and you hear all doors from the hall or other rooms
Comment from Hotel Management
10 Nov 2020 by Hotel het Oosten, Hotel Management
Due to corona measures, some facilities have been organized differently. We hope to be able to do more soon. We apologize for any inconvenience caused.
