Ratings based on 2 Verified Reviews
5.0 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Midlothian
Posted 22 Sep 2023
We liked the property. The condo itself was very nice and we were pleased with everything except for the air conditioning. It wouldn’t cool the entire space. The evenings were quite hot and we were required to keep the small window unit on 74 at all times which we did.
We had no idea where to drop the trash, and very little info on how to exit. Had a hard time finding the laundry rooms and had to get help on how to pay, plus we were yelled at for accidentally moving our chairs across the balcony.
We most likely would not stay there again. But again , the unit was modern and nicely furnished.
Comment from Hotel Management
23 Sep 2023 by Redawning Team, Hotel Management
Thank you for sharing your feedback on your stay. It's great to hear that you found the condo itself nice and well-furnished. However, it's disappointing to learn about the air conditioning and the lack of information regarding trash disposal, laundry facilities, and exit procedures. It's essential for hosts or property managers to provide clear and detailed instructions to ensure a smooth stay for guests.We're sorry to hear about the chair incident on the balcony and any inconvenience that may have caused. We hope that this feedback is taken into consideration for future improvements in the property's guest experience.If you decide to stay in the area again, we hope you find accommodations that better meet your expectations. Your comfort and satisfaction are important.
by A verified traveler
RedAwning Rocks!
Posted 13 Aug 2023 on Hotels The apartment was prepared with all the necessary amenities. It was spotless, smelled great, had plenty of soaps, towels, and beach necessities, and air conditioning was even left on, so the apartment was quite comfortable upon our arrival. RedAwning is an excellent company with a superb customer relations attitude.
Comment from Hotel Management
24 Aug 2023 by RedAwning Guest Services, Hotel Management
Thank you for staying with RedAwning. We look forward to hosting you again.
