Ratings based on 24 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Excellent value despite there being no mirror in the bedroom
Comment from Hotel Management
15 May 2024 by YHA Broadhaven, Hotel Management
Hi Tom,Many thanks for your review!
by A verified traveler
Great stay
Posted 5 May 2023 on HotelsGreat stay.
by A verified traveler
Posted 15 Sep 2022 on Hotels
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
Posted 21 May 2022 on Hotels
by A verified traveler
Posted 15 Mar 2022 on Hotels
we had a nice stay l, the staff are super helpfum and friendly. The cafe view stunning but rooms very basic
Comment from Hotel Management
11 Apr 2022 by Ellie, Hotel Management
Hi Kelly - Thank you so much for your kind comments. I'll make sure to pass them onto the rest of the team. Look forward to seeing you again soon!
by A verified traveler
Posted 21 Oct 2021 on Hotels
Comment from Hotel Management
23 Oct 2021 by Grace, Hotel Management
Hi Romie,
Thank you for giving us a great rating of 8. Hope to see you again soon.
broad haven YHA
by A verified traveler
Shocking
Posted 3 Aug 2021 on HotelsHi, I am making a formal complaint.
I made the booking through yourselves for a party of 10, we booked 2 rooms of 5.
We had spent the day travelling along the west coast while stopping in several pubs, slowly working our way to our accommodation in Broad Haven.
We arrived at our accommodation around 9:30 as we had guidelines to arrive by 10pm. We were then informed at reception that they would not accept our party as we were 5 to a room and that it did not comply with welsh government guidelines. I hope you can appreciate that the booking was made and accepted. Our minibus had already left as he had to stick to a time limit of hours driven and we were 1 and a half hours from home. We had to call him back to come to collect us. It had completely spoilt our day as we had plans for that evening and the following day. I had been given the task of arranging a stag do which was difficult given the restrictions that have been in place but we were wrongly turned away as welsh government guidelines state up to 6 households per room.
We are very disappointed in the way we were treated by the staff and personally I felt that I had failed as best man in arranging a last night of freedom despite doing everything by the book. Our minibus could only manage a single drop off point for our return journey, this leaving several members of our party having to walk up to 6 miles home through country lanes.
I hope you can reply with an explanation and possibly compensate. Many thanks.
Comment from Hotel Management
21 Aug 2021 by Ruth , Hotel Management
Good evening Rhidian. I can understand your frustrations and disappointment regarding the outcome of your visit. We are very sorry that we could not accommodate you at this time. Unfortunately due to Welsh government guidelines in place regarding multiple households staying in holiday accommodation, we were not legally able to accept your booking. At the time of booking the guidelines were not as such - We ask that all guests during this pandemic check their local government guideline before arrival to avoid disappointment.
We are very sorry that you were not able to stay and for the inconvenience the situation caused you and your party.
by A verified traveler
Posted 28 Jun 2021 on Hotels
Comment from Hotel Management
21 Aug 2021 by Ruth , Hotel Management
Hi Tom
Thank you for your score. We hope you will stay with us again.
by A verified traveler
Posted 7 Jun 2021
Amazing glamping
