Ratings based on 7 Verified Reviews

3.3 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
4 out of 5
by A verified traveler

Posted 9 Oct 2023
Property was in a great location, but is a little tired and needs some TLC. Check in was tricky due to lack of signal in the area and there was no breakfast available which was disappointing.
5 out of 5
by A verified traveler

Posted 4 Jun 2023 on Hotels
Great place great views !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2022 on Hotels
3 out of 5
by A verified traveler

Posted 15 Aug 2022
I always try and give a balanced review so that any criticisms are taken as genuine feedback in order that improvements can be made for the benefit of both Proprietor and guests. It is not intended to be a moan! Location, view of cathedral excellent. Booked a Luxury En Suite for 190 GBP a night. Expedia states Daily Housekeeping, which having booked 3 nights expected bedding and towels to be changed at least once and replenishing of coffee etc, this didn't happen and by the end of our stay they were dirty, and bins were overflowing. Bed linen is Polyester, looked and felt tired and washed out, pillows were uncomfortable and again didn't feel like a quality product. Other guests have commented on the lack on poor quality blinds, letting light into the bedroom and the fact there is no door between the bedroom and lounge, and no blind on the lounge window, meant we were awake by 5.30am. The kettle had a short lead and required us to put it on the floor and plug into one of two 6 way extension leads. Not sure this is legal?but a pain nonetheless. Black mould around the shower base, a few squirts of Mould Remover would fix. Finally the laminated wood floor was dirty, such that when my wife took her white socks off having walked around for a few minutes they were black. A good mopping needed. None of these issues would be difficult or expensive to fix-Mattress, bed linen, towels, kettle, mould, daily housekeeping/cleaning. Then they could justifiably advertise it as Luxury