Ratings based on 88 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 22 Oct 2023
Service is excellent.
by A verified traveler from Victoria
Posted 10 Aug 2023
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by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler
Posted 16 Mar 2023
by A verified traveler from weston
Posted 19 Feb 2023
Property is overpriced for its general condition. Rooms are worn; furniture looks tired; and even the layout of lighting is confusing. Internet sucks and breakfast the worst offering for a 5-star hotel in India. Management seemed to want to ameliorate but their service model catering to business travelers on short trips won’t allow them to do much more. Overall a disappointment and Hilton should be mindful about its brand being tarnished by such sub-par hotels.
Comment from Hotel Management
12 Feb 2024 by Vinay Nair, Hotel Management
Dear Mr. Rajeev,Thank you for your review. We appreciate your valuable input and are grateful for the opportunity to address your concerns. We take your comments seriously and use them to enhance the overall guest experience. We are committed to delivering high standards of hospitality and we would be delighted to welcome back to our hotel.Warm Regards,Vinay Nair,General Manager
by A verified traveler
Posted 20 Nov 2022
by A verified traveler
Posted 26 Oct 2022
Invoicing was not been done properly, multiple times the F& B invoice's had to be corrected as overcharging was happening, at the time of check out I was told settle the Previous stay at the property, which as a matter of Fact was My Visit to this property currently. What would call this ?. Absolutely unethical
Comment from Hotel Management
12 Feb 2024 by Vinay Nair, Hotel Management
Dear Mr. Kamal,You are our esteemed and valued guest and we request you to not take your recent experience as a measure of the quality of service at our hotel. We assure you of the best of our hospitality going forward and would greatly appreciate if you choose to stay and dine with us again so that we can enhance your experience and make it a memorable one.The team and I look forward to welcoming you back soon.Best regards, Vinay NairGeneral Manager
by A verified traveler
Need Improvement in Services
Posted 30 Jun 2022 on HotelsQuality is running down..... towels had holes, weigh scale was non-operative, only 1 pillow in the room, all these small things matter........
