Ratings based on 41 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.9 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 22 Jul 2023
Comment from Hotel Management
23 Jul 2023 by Marcos Daniel del Riego Godoy , Hotel Management
Hodary must be sent by Diego, they both live very close, it seems that it is a conspiracy, because Hodary's story is unique, he arrived on the day of the reservation, everything was already prepared for his arrival, his room, his pool in our house and even the breakfast and dinner service ready, he came with a Cuban girlfriend, he didn't even get the suitcases out of the car, he didn't want to see the room and told me directly that he was going to a hotel, very strange in foreigners when his girlfriend is Cuban, since hotels They are very strict in leaving who can or cannot stay, in the end I showed them their room and showed them the whole house for them, I realized that I was wasting my time, they had already thought about it, they were leaving for a hotel and looking for a refund, it is not my fault, everything was ready for their arrival, they saw their room but their girlfriend insisted on going to a hotel, for my part it did not stay and I was left with the desire to serve them, like my other French client who I am grateful for their education and quality of person, this gentleman Like the previous Diego, he gave a false evaluation because they never rented in the house, although he did come and saw everything prepared for his arrival with his own eyes, unlike Diego who canceled and never arrived, leaving us waiting, losing new reservations, that's why I feel sorry for an unsupported evaluation because he and his girlfriend didn't even lower their suitcases and his Cuban girlfriend invited him to go to a very large hotel, according to him, very large!!!!, when Renta Godoy measures More than 350 m2, with a swimming pool, privacy and security, in addition to an attention rating of 10 out of 10, as my last client and all the previous ones well expressed, I repeat if you want to leave, go or don't come, but don't do harm without meaning, Casa Godoy is not only on Expedia, it is on Airbnb, Booking, trip advisor, they are nas of 25 years of experience and our job is the client, yes and you abandon the property without even downloading with your suitcases or wanting to see your room, clarifying that you would lose your rent money if you abandoned the rent for your own desires, without cause and you told me that there were no problems that this money was for the inconvenience caused, so that you give an erroneous evaluation of a place that did not let you know and enjoy it
1 out of 5
by A verified traveler

Posted 8 Jul 2023
Comment from Hotel Management
9 Jul 2023 by Marcos , Hotel Management
No se porqué este cliente comentó si cancelo su reserva que estaba hace un mes separada y nunca llegó a la casa,pienso que esta enojado porque Expedia por la política de reservacion no le reembolso el dinero,le preguntaré a Expedia como un cliente puede evaluar un lugar donde nunca fue,y cancelo antes de llegar.
1 out of 5
by A verified traveler

Posted 10 Jun 2023
The people are absolutely nice! The listing has a number of misinformation. 1. It says property is connected to a Shopping Centre, no! It's a residential house with rooms to rent. 2. The room I had booked was a room with pool view but the one given had no view at all. If you open, you get to see wall, if you want air-conditioning, none. The listing also says you get the whole property to yourself, no, you just get a room with no room amenities at all. Food is okay, breakfast was good.
Comment from Hotel Management
26 Jun 2023 by Daniel, Hotel Management
What a pity his lies, when you eat breakfast and dinner like a king, only that he let himself be carried away by his friends in Cuba, all the time he did not lack the slightest attention, but his friends took him away, I am not going to explain more in this confrontation Because we are not going to finish, if you can answer me, I will hear what you are saying.Atte: Dr. Marcos Daniel del Riego Godoy
5 out of 5
by A verified traveler

Posted 27 Mar 2023
Excellent service by staff
4 out of 5
by A verified traveler

Posted 19 Jan 2023 on Hotels
Staying with Marco was like staying with a family. The patio where we had breakfast and dinner was beautiful. Unfortunately it was too cold to use the pool. Our bathroom was big and very nice. Everything was really clean.
Comment from Hotel Management
15 May 2023 by Godoy, Hotel Management
Beautiful people, they did not seem like clients, they were part of the house, I felt as if they had visited us before, communicative, respectful, affectionate, receptive, in short, a pleasant and happy stay for everyone, if they could return to Renta Godoy's house in Havana, I wouldn't hesitate for a second to book them again, I recommend them 100%
4 out of 5
by A verified traveler

Posted 3 Jan 2023
The house is beautiful, clean and safe. The space has a kitchen and is large. However the bed is a double, not a king. Also, we asked the owner to arrange an airport taxi in advance, but the owner had forgot when we arrived. However thankfully the owner managed to arrange a taxi last minute. I would follow up about the taxi if you are arranging one through the owner.
Comment from Hotel Management
15 May 2023 by Godoy, Hotel Management
Wonderful clients, organized, very nice and communicative, as if we had known each other for a long time, calm and very happy, they enjoyed the vegetation in the patio and made us feel like their family, I recommend them 100% and we would like them to visit us again, they have their home in Havana, Casa de Renta Godoy
5 out of 5
by A verified traveler

Posted 28 Nov 2022
Cool location, authentic Cuban experience, very helpful host. Ask for anything!
Comment from Hotel Management
29 Nov 2022 by Marcos Daniel , Hotel Management
Elena,Friendly, respectful, pleasant and very familiar guest with her beautiful children
5 out of 5
by A verified traveler

Posted 17 Nov 2022
nice and quiet place
Comment from Hotel Management
17 Nov 2022 by Godoy , Hotel Management
Gracias Raymundo, por tu comentario, espero estés bien y como cliente eres especial, esperamos verte pronto
5 out of 5
by A verified traveler from MOSCOW

Posted 15 Sep 2022 on Travelocity
Very reasonable stay good food good service
Comment from Hotel Management
4 Jan 2023 by Daniel , Hotel Management
Thank you for your stay, your kindness and respect, we hope to see you soon.
5 out of 5
by A verified traveler

Posted 22 Apr 2021
Our stay here was amazing! It’s a beautiful house with awesome people. The host Maria was great and she made accommodations for us. We ate breakfast and dinner in this house for days and all meals were amazing! I would go back here million times over.
Comment from Hotel Management
4 Jan 2023 by Daniel , Hotel Management
Very satisfied that you have had a pleasant stay, it is our duty to serve you as if you felt at home, you know that with Expedia, we will ensure your stay