Ratings based on 342 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great location to explore all Havana attractions
Comment from Hotel Management
29 May 2024 by Yudi Junco, Hotel Management
Estimado Luis, le agradecemos de todo corazón por dejarnos su puntuación, también por su amabilidad y por quedarse en nuestro espacio. Nos regocija saber que su estancia ha sido de su agrado. Le deseamos todo lo mejor! Y esperamos volver a darle la bienvenida próximamente.
by A verified traveler
Posted 27 Apr 2024
I had a wonderful stay at Art Studio! I walked everywhere right from here. Everything you need and want to see is near. The workers were so helpful and they made sure everything was taken care of throughout my stay. High recommend staying here
Comment from Hotel Management
28 Apr 2024 by Yudi Junco, Hotel Management
Dear Latifeh:Thank you for your kind words! We're thrilled to hear that you had a wonderful stay at Art Studio. It's great to know that our convenient location and helpful staff made your visit enjoyable. We appreciate your recommendation and hope to welcome you back again soon!
by A verified traveler
Posted 25 Apr 2024
Fantastic, everyone was so pleasant and helpful. The rooms are very nice and breakfast was quite good up on the rooftop. Would stay there again, good area for all.
Comment from Hotel Management
25 Apr 2024 by Yudi Junco, Hotel Management
Dear Donna, thank you so much for your feedback. It’s a pleasure for us to know about we have provide you such a good experience. That’s our compromise with our guests.All the best!See you on your next trip to Havana!
by A verified traveler
Posted 16 Apr 2024
This is a small hotel that is very close to most of the main attractions in old Havana. It is clean and quiet, and the staff are very friendly and attentive. I think it is a family running the place. It is completely walkable to everywhere I wanted to go. The only things I could find to mention that were less than perfect was the wifi access, though that seems to be a problem throughout the country, so I certainly can not blame the hotel for that. And there was internet, it is just slow and a bit glitchy, but certainly workable so long as you are patient. Also, the restaurant on site seems nice, though I thought it was a bit expensive, so I chose to eat in the other places near by. Havana has no shortage of restaurants, and good food costs good money, but it was just a bit more than I was hoping to spend on this trip. That is not a criticism, just an observation. If I was back in Havana in the future I would not hesitate to stay here again.
Comment from Hotel Management
16 Apr 2024 by Yudi, Hotel Management
Dear Matthew:Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our boutique hotel and found it conveniently located near the main attractions of Old Havana. We're glad that you found the hotel clean, quiet, and that our staff was friendly and attentive as usual. We are like a family here , and we take great pride in providing personalized service to our guests.We understand your feedback regarding the wifi access, and we apologize for any inconvenience this may have caused. We strive to provide the best possible experience for our guests, and we appreciate your understanding of the challenges with internet connectivity in the country.Regarding the restaurant on-site, we appreciate your feedback on the pricing. While we aim to offer quality dining options, we understand that preferences and budgets vary. We're glad to hear that you were able to explore the nearby restaurants in Havana, which indeed offer a diverse culinary scene.Thank you for considering us for your future visits to Havana! We look forward to welcoming you back and providing you with another memorable stay. If there's anything else we can assist you with, please don't hesitate to let us know.All the best!
by A verified traveler
Posted 5 Mar 2024
The staff were very nice. The view on the terrace was beautiful. In the centre if the old town entertainment, shopping and restaurants.
Comment from Hotel Management
5 Mar 2024 by Yudi Junco , Hotel Management
Lovely Lydia:Thank you for your kind words! We're delighted to hear that you enjoyed the hospitality of our staff and the beautiful view from our terrace. Our location in the heart of the old town indeed offers easy access to entertainment, shopping, and restaurants, allowing our guests to fully immerse themselves in the vibrant atmosphere of the area. We hope to welcome you back soon for another memorable stay!All the best!
by A verified traveler
Nice boutique hotel
Posted 5 Mar 2024 on HotelsVery nice hotel, nice people. We have a welcome cocktail in the roof top bar (cool bar and very tasty drinks). Walking distance of everything in Havana, save neighborhood. We arrive at 12 pm and our room was ready !
Comment from Hotel Management
5 Mar 2024 by Yudi Junco , Hotel Management
Dear Angela thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us at our boutique hotel. It's wonderful to know that you found our staff to be friendly and accommodating. We're delighted that you had the chance to experience our welcome cocktail at the rooftop bar and that you found the drinks tasty. Our convenient location in walking distance to all that Havana has to offer is indeed a highlight, and we're glad you felt safe in the neighborhood. It's great to hear that your room was ready for you upon arrival, allowing you to start your stay with ease. We hope to welcome you back for another enjoyable experience in the future!All the best!
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Yudi Junco , Hotel Management
Dear Malilee: We sincerely regret to learn that your experience at our boutique gallery hotel was not pleasant. We strive to provide all our guests with exceptional service and memorable experiences, and we regret when we fall short of their expectations.Your feedback is invaluable to us, and we would like to extend our most sincere apologies for any inconvenience or discomfort you may have experienced. Please note that we will take your concerns seriously and address them promptly to ensure that future guests do not encounter similar issues. For this reason, we would appreciate it if you could contact us via email to provide further details on why you were dissatisfied.We hope to have the opportunity to rectify the situation for you in the future.Sincerely,
by A verified traveler
Posted 1 Mar 2024
Property near the best parts of the city
Location is amazing: near museums and Cuba de centrale
Comment from Hotel Management
1 Mar 2024 by Yudi, Hotel Management
Thank you so much for sharing your opinion lovely Elena. You’re always welcome!All the best
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
24 Mar 2024 by Yudi Junco, Hotel Management
Dear Benjamin,I wanted to take a moment to express my sincere gratitude for your recent feedback on Expedia.com regarding your stay at our place. We are thrilled to hear that you had such a positive experience and awarded us the maximum rating of 5 points.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your stay with us. Your feedback is invaluable to us as it helps us continually strive for excellence and provide the best possible service to all our guests.Once again, thank you for choosing to stay with us and for taking the time to share your experience. If your travels bring you back to Art Studio HV55, we would be honored to welcome you back to our hotel boutique.All the best!
by A verified traveler
Posted 7 Feb 2024
Excellent hotel with everything you could wish for provided by kind attentive and sociable staff. Beautiful art on the walls throughout the spaces and a delightful rooftop bar and restaurant. Absolutely recommended
and we would certainly stay again.
Comment from Hotel Management
18 Feb 2024 by Yudi Junco, Hotel Management
Lovely Amanda, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that your stay at our boutique hotel was so enjoyable and that you appreciated all the aspects we have to offer.We strive to provide our guests with an unforgettable experience, from the decor to the attention to detail in every service we provide. It's rewarding to know that our efforts have been recognized and appreciated by you.We look forward to welcoming you back again in the near future and continuing to exceed your expectations with each visit. Thank you for choosing our boutique hotel and for sharing your experience with us and other travelers!All the best forever
