Ratings based on 309 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Mar 2024
Great staff! Good to have a 24hr laundry room.
3 out of 5
by A verified traveler from New York

Posted 6 Feb 2024
The "Queen Beds" were fulls at best. My husband and I fought for space and had a terrible night sleep.
5 out of 5
by A verified traveler

Posted 5 Feb 2024
It was maintained very well. Looking at it from the outside I would make a reservation to stay there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Nightmare Before Christmas

Posted 30 Dec 2023 on Hotels
A nightmare from hell. Old property with a musty smell. The "queen" bed is barely a full bed, and the pull out bed is not fit for a prisoner. They also provided the most pathetic blanket (more like a towel) for the "comforter" for this pullout couch. There are four people in our family (two medium-size adults and two small 7-year-old twin girls), and no one was able to sleep. It was the most uncomfortable stay we have ever had, and the cherry on top of the sundae was the car alarm that went off for FOUR hours at infrequent intervals (from 12 midnight until 4 am when they finally addressed the issue and had the car towed). The front desk did not care at all about this issue; we checked out a day early (we could not bare another moment on this property) and hotels.com and the property itself were giving us the runaround about whether or not they could refund us the money for the final night (that we would NOT be staying there). We're still fighting to get this refund. The entire experience was a nightmare from start to finish. We are incredibly relaxed, easygoing travelers who have stayed in many, many hotels before, but this was like something out of a horror movie. Never, ever stay here. IHG Stony Brook or Hauppauge are fine; go there. (Oh yeah, the free breakfast was pathetic too, haha!)
2 out of 5
by A verified traveler

Stay away

Posted 18 Dec 2023 on Hotels
$300 a night for this place was insane ! We were with a wedding and it was the hotel they picked ! The bed was awful so bed I had to move to pull out couch in the middle of the night :( They also allow dogs here and someone had one barking all night !
4 out of 5
by A verified traveler from Phoenix

Posted 17 Dec 2023
great
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023
5 out of 5
by A verified traveler

Posted 1 Dec 2023
Very clean and friendly staff. Would stay again.