Ratings based on 841 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Located close to the interstate.
Comment from Hotel Management
23 May 2024 by Hotel Manager., Hotel Management
Dear John,Thank you for the review. I’m glad you had such a nice experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 12 May 2024
Convenient location.
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear Milas,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
Close to the highway
Comment from Hotel Management
3 May 2024 by Hotel Manager., Hotel Management
Dear Robert,Thank you for your kind review. I’m pleased we were able to provide you with a great experience. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 1 May 2024
Room was clean but facility was dirty overall. Breakfast was not good
Comment from Hotel Management
2 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found your room clean. However, we apologize for any cleanliness issues you encountered in other areas of our facility. We'll address this with our housekeeping team to ensure a higher standard moving forward. Additionally, we regret that our breakfast didn't meet your expectations. Your comments will help us improve. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Apr 2024
Needed a place after driving in the rain for an hour. Could see it from the highway. The narrow roads back to it were dark and sketchy. Hotel/room were fine. Elevator was slow and breakfast just okay
Comment from Hotel Management
2 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're glad our hotel served as a convenient stop after your rainy drive. We apologize for any inconvenience caused by the access roads; we understand they may seem dimly lit at night. Your comments about the elevator speed and breakfast offerings are duly noted, and we'll strive to improve in these areas. We hope to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Apr 2024
n/a
Comment from Hotel Management
8 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager
by A verified traveler from Colorado Springs
Posted 31 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future.Sincerely,Hotel Manager.
by A verified traveler
Posted 30 Mar 2024
The staff greated you when you 1st come in. They explain where to find everything. The place is so quiet & relaxing. The staff was just as friendly upon check out. Would recommend this place!!!
Comment from Hotel Management
1 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the great review. We're gratified to learn that you liked the friendly staff service, nice location and everything was good. We take serving our guests very seriously and are very pleased that we met your needs so well. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 17 Mar 2024
Breakfast wasn’t good. Plan to Go out for breakfast
Room n staff n location nice
Comment from Hotel Management
18 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the comments. I'm thrilled to hear that you found the staff service to be exceptional, the room to be of good quality, and the location to be convenient. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We're sure we can go above and beyond for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.
by A verified traveler
Posted 16 Mar 2024
The smells in the hallway, elevator, and room were very strong (all different). Though they say they had WiFi, it didn’t work. The front desk said it was my laptop that was having issues, but it didn’t work on any of our devices.
Comment from Hotel Management
18 Mar 2024 by Hotel Manager., Hotel Management
Dear Angelina,Thank you for bringing these concerns to our attention. We apologize for the strong smells in the hallway, elevator, and room, as well as the inconvenience caused by the WiFi not working. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will visit us again.Sincerely,Hotel Manager.
