Ratings based on 991 Verified Reviews

3.6 out of 5
76% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Staff was very helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024
1 out of 5
by A verified traveler

Posted 26 Jul 2024
I could not stay. I’m still waiting to receive my money back
5 out of 5
by A verified traveler

Posted 26 Jul 2024
Clean
1 out of 5
by A verified traveler

Posted 24 Jul 2024
The room smelled wet and stale. The front desk and housekeepers were extremely rude. I agreed to late check out for $20 more and signed for it on my phone. The housekeeper came in my room when we were loading up to leave saying do you know what time it is ? Check out was 11. She put her foot in the door holding it open and i was in the bathroom not even fully dressed. I went to front check out and he was also extremely rude and racist. Said that did not just happen. Told him to pull up the video and watch. He told me to leave. Worst hotel service ever.
4 out of 5
by A verified traveler from Kissimmee

This traveler left a rating score only Posted 21 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024
4 out of 5
by A verified traveler

Posted 25 Jun 2024
lady at reservation desk liked my smile
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