Ratings based on 100 Verified Reviews

3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor

Posted 19 Dec 2019 on Hotels
Initial impressions of the room were impressive, but then that ended. Room was noisy as even tho I was high up, the hotel is right on a busy intersection and the windows provided no noise suppression. Could also hear people in other rooms. Then there was the itching - no apparent bites, but something wasn't right in the room - not pleasant. Breakfast was also pretty poor - so much so that I didn't bother on my second morning.
4 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
Overall good. The hotel desk staff are excellent and very helpful.
5 out of 5
by A verified traveler

Overall hotel at the city centre

Posted 12 Dec 2019 on Hotels
Arrived early at 8 am and counter staff allowed early check-in as supposed to be at 2pm. Hard time speaking English to staff and finally settled with Hokkein dialect.
3 out of 5
by A verified traveler

No worry about food problems

Posted 26 Nov 2019 on Hotels
Hotel near by to attractions local market and night a lot of variety food nearby.
3 out of 5
by A verified traveler

Posted 14 Oct 2019
A bit overpriced
3 out of 5
by A verified traveler

Bed bugs issue

Posted 1 Sep 2019 on Hotels
Disappointed stay Lack of cleanliness. The room we booked has bed bugs. Been bitten by bed bugs and the ear became inflamed and itchy.
4 out of 5
by A verified traveler

Good hotel.

Posted 21 Jul 2019 on Hotels
The hotel is clean and tidy. Service is good. However, the temperature control device couldn't be controlled, and the room was very cold during the night.
4 out of 5
by A verified traveler

V. L. HatYai Hotel

Posted 1 Apr 2019 on Hotels
Everything is good except this hotel does not provide tooth brush and they charge you money for getting an extra towel... I hope they can make changes of the things I mentioned...
4 out of 5
by A verified traveler

Posted 15 Feb 2019
Aircon is very cold and room is clean. Only the breakfast not much choices
5 out of 5
by A verified traveler from Selangor, my

Posted 26 Dec 2018
nice hotel. walking distance to Lee Garden Plaza
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