Ratings based on 42 Verified Reviews

3.5 out of 5
75% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from malaysia

Posted 14 Nov 2018
The bed quite dirty
Comment from Hotel Management
9 Jan 2019 by General Manager, Hotel Management
Dear Valued Guest Thanks for taking your valuable time to provide us with your feedback. Regarding the bed, please accept our big apology but we will definitely look into the matter and make sure everyone works harder to better meet the expectations of our guests.
3 out of 5
by A verified traveler from k.l.

Posted 2 Sep 2018
Comment from Hotel Management
4 Sep 2018 by Hatyai Holiday Team, Hotel Management
Thanks for taking your time to review our property! We look forward to welcoming you back here soon.
3 out of 5
by A verified traveler from Krabi, Thailand.

Posted 16 Aug 2018 on Hotels
Comment from Hotel Management
16 Aug 2018 by Hatyai Holiday Team, Hotel Management
Thanks for taking your valuable time to review our property. We look forward to welcoming you back here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok Thailand

Hatyai Holiday hotel very close to shopping center

Posted 7 Jun 2018
We love tuk-tuk service. The Driver very polite. Clean room. Near Kimyong market and railway station.
Comment from Hotel Management
20 Jun 2018 by General Manager, Hotel Management
Dear Valued Guest Thanks for taking your valuable time to provide us with your feedback. We are too happy to learn that you enjoyed our free shuttle service and our hospitality. We look forward to welcoming back you here soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

The hotel is next to the market

Posted 16 Apr 2018
Location: The hotel is next to the market and wholesale market.
Staff is very friendly and nice, hotel is very clean where i love so much.
Comment from Hotel Management
18 Apr 2018 by Front Office Manager, Hotel Management
Dear Peggy Thanks for taking your valuable time to review our property. Our team is too happy to learn that you had a great time here and enjoyed our strategic location. We really look forward to welcoming you back to your second home in Hatyai. Yours sincerely Hatyai Holiday Team
3 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Old hotel

Posted 25 Mar 2018
Breakfast is terrible and the hotel badly need renovation
Comment from Hotel Management
1 Apr 2018 by Front Office Manager, Hotel Management
Dear Steve Thanks for taking your time to review our property. We are really sorry for not being able to meet your expectations during your stay here. We will definitely improve on our breakfast and we are going to renovate the exterior of our hotel very soon after having renovated all guests rooms. We look forward to your next stay at our hotel. Yours sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Friendly Staff and Good Service

Posted 21 Feb 2018
I’m stayed here for one night with my parents and husband. Booked 2 different rooms but they are concern enough to give us a connecting rooms as soon as im about to check in. We’ve been welcome with a great pleasure by the staff and they even gave my mother a birthday card before check out from the hotel. Nice stay and i will surely book again for my next visit.
Comment from Hotel Management
23 Feb 2018 by General Manager, Hotel Management
Dear Valued Guest Thanks for choosing to stay with us. We are really honored to have you here and we are too happy that you enjoyed our hospitality and services. Regarding our heart-made birthday card, we really wish your mom a warm brithday. We look forward to welcoming you here again soon.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 22 Jan 2018 on Hotels
Comment from Hotel Management
25 Jan 2018 by Hatyai Holiday Team, Hotel Management
Dear Valued Guest Thanks for taking your time to provide us with a valuable feedback! We will work much harder to provide better services and experiences for all of our guests. We look forward to welcoming you back here. Yours sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Kedah, Malaysia

Posted 8 Dec 2017
Very near to markets and the hotel provide shutter bus service as well. Thumb up.
Comment from Hotel Management
9 Dec 2017 by General Manager, Hotel Management
Dear Valued Guest Thank you very much for taking your precious time to rate us. We are really happy that you had a great stay here and enjoyed the free shuttle service. We will definitely work harder to provide even better services and experiences for our guests. Yours sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Nice hotel with superior service

Posted 5 Dec 2017
Excellent service from the staff.. Keep up the good work
Comment from Hotel Management
7 Dec 2017 by General Manager, Hotel Management
Dear Valued Guest Thank you for taking your valuable time to review our property. We really appreciate that and we are too happy to learn that you had a enjoyable stay at our property. Last but not least, we will definitely work harder to be able to serve you even better. Yours sincerely Hatyai Holiday Team
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