Ratings based on 221 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Market
by A verified traveler
Posted 30 Mar 2024
In the heart of shopping district. Love it!
by A verified traveler
Posted 29 Mar 2024
Location is very good
by A verified traveler
Posted 5 Feb 2024
I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Dear Valued Guest,Thank you so much for staying with us. Your kind feedback means so much to us. We hope to welcome you and your mother again in the near future.
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Hat Yai
Posted 24 Dec 2023 on HotelsPlaced towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!
by A verified traveler
Posted 21 Dec 2023
by A verified traveler
Posted 27 Nov 2023
Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location.
Bellboy/concierge very helpful
Thank you for your service
Comment from Hotel Management
12 Dec 2023 by GM, Hotel Management
Dear Guest,Thank you very much for staying with us and your kind feedback. We hope to welcome you again in the near future.Best Regards,
by A verified traveler
Posted 25 Nov 2023
I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?
Comment from Hotel Management
12 Dec 2023 by Pornpawee C., Hotel Management
Dear Guest,We apologize for the bad experience you've encountered. Normally, the check-out time is by 12.00 and 10-15 minutes late is acceptable for us but in case of the fully booked rooms for the next arrival guests might cause some charge. However, early check-in is free of charge.We are sorry for the inconvenience caused.
