Ratings based on 265 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
old but ok!
Posted 25 Apr 2021 on HotelsThe Frimley Lodge is an older motel with limited facilities, eg. luggage had to be placed on the floor, one single worn out chair only The Frimley has a pool though. The motel is on a main road, there is some traffic noise . Otherwise not a bad place to stay !
Comment from Hotel Management
28 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your feedback. We have workers on site (right now!) providing maintenance and upgrades. We do love the pool. We'll get a new chair :-)
by A verified traveler
Really good value. Very clean.
Posted 8 Apr 2021 on HotelsComment from Hotel Management
9 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your review. We are glad you were pleased with your stay :-)
by A verified traveler
Posted 14 Mar 2021 on Lastminute
Nice & cheap for our weekend get away, friendly staff
Comment from Hotel Management
1 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your review. We look forward to seeing you again.
by A verified traveler
Posted 1 Mar 2021 on Wotif
The property is probably fine.
I will never know.
Because Wotif screwed up on my booking, confirming a room when in fact none were available...
by A verified traveler
Posted 19 Feb 2021
Had a proper fridge and cooker. Swimming pool right outside our door. Good price.
- Even in a unit farthest from the road it was quite noisy. Needs modernising and regardless of price most people require a clean room. It wasn't clean.
Comment from Hotel Management
1 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your feedback. Your concerns have been shared with staff to maintain high standards of care and cleanliness.
by A verified traveler
Posted 9 Feb 2021
Comment from Hotel Management
3 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your review. Please contact us if you would like to share why you gave us a 3 out of 5
by A verified traveler
Posted 8 Feb 2021 on Wotif
Comment from Hotel Management
3 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your review.
by A verified traveler
Posted 6 Feb 2021 on Wotif
The motel was well positioned for our purposes. We were well received by the person on duty when we arrived. We were very grateful for the room as it was the last one available in that part of the city, seeing it was a public holiday weekend.
However the room we experienced was not what we saw pictured on line - obviously a photo-shop job. The actual room was clean on the surfaces but dirty in the corners. Light shades were dirty. The bathroom window sill was rotten at both ends. There was no shower curtain.
There was no tea towel to wipe dry the dishes - we were there for an evening meal and breakfast.. Overall, it was a very tired unit needing some loving attention.
Comment from Hotel Management
1 Apr 2021 by Frimley Lodge, Hotel Management
Thank you for your feedback. The motel has changed ownership and maintenance is under way.
by A verified traveler
Posted 28 Jan 2021 on Wotif
I liked my stay at Frimley motel, it was relaxing. Room was nice, beds were comfortable. The extra fans provided in the rooms were wonderful as it was a very hot night.
Only thing I would suggest would be information booklets in the rooms, for how to use tv, phone etc. also something to let us know that the pool is quiet deep. My kids got a bit of a fright when they couldn’t touch the bottom.
by A verified traveler from New Zealand
Posted 24 Jan 2021
All Kids in a group loved pool. rooms were decent size, perfect location for doing most things in Hawkes Bay.
