Ratings based on 32 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Nice place to stay
Posted 4 Apr 2018Nice clean and good customer service. It would be better if they can let us know about the hot water system earlier.
Recommended
for Everyoneby A verified traveler from Palmerston North
Posted 1 Apr 2018 on Wotif
Great premises. Well equipped with everything you needed
by A verified traveler
A lovely stay
Posted 20 Apr 2017 on HotelsCarol was welcoming and we can recommend this motel. The only downside was that being in a roadside unit, we could hear the traffic noise.
Recommended
for Everyoneby A verified traveler from blenheim
Great service !
Posted 17 Apr 2017Very welcoming and accommodating , very helpful with finding places to eat and advice on cycle tracks , plus let us use room after caught in thunder storm cycling to change and clean up !!!
Recommended
for Everyoneby A verified traveler from Christchurch NZ
Comfortable and clean rooms
Posted 7 Apr 2017 on Wotif
Pros: Comfy bed and clean room. Polite staff who did their best to rectify issues on the day.
Mostly my stay was pleasant with a comfortable bed and clean facilities. However I did experience two unfortunate events in that my breakfast was not delivered on 2 out of the 3 days and I had to ring reception to remind them; unfortunately I could not raise anyone on the number stated in the room information and had to try several times.
Then I could not get any hot water at the shower and despite assurances that this would be rectified the following morning, it was not and I had another cold shower on that day. (Apparently room service staff put all the water mixers at the mid-point and they say I had it set at cold; however I certainly did try all angles – believe me I wanted that warm shower!)
Both issues were dealt with sincerely by staff with them apologising and doing their best to rectify the situations. However due to the fact that both scenarios occurred twice, I felt in hindsight that it would have been decent to be offered a token discount. I wasn’t and when I raised it with them via email, they were a bit defensive; which was a shame as they seem to be lovely people and I am sure they want their business to be the best it can be. However they have since offered me a refund for one breakfast and I accept that and thank them for it. In saying all this, I would still recommend this facility as a comfy and pleasant place to stay for a few nights. I am hopeful that my experiences won't be yours and that you will enjoy your stay at this facility.
Recommended
for Everyoneby A verified traveler
Posted 6 Mar 2017 on Wotif
modern clean and tidy. The host was friendly and helpful and went over and above what was expected.
by John
Posted 15 Feb 2017 on Hotels
Recommended
for Everyoneby A verified traveler from nz
Awesome stay
Posted 28 Jan 2017 on WotifAwesome room friendly staff would recommend this motel.
by Adsta from Wellington
great place and value
Posted 24 Jan 2017 on Hotelsreally enjoyed my stay, slept well and lovely simple service
Recommended
for Everyoneby A verified traveler from Waikanae
Close to everything in the Hawkes Bay
Posted 23 Jan 2017
Pros: Clean and close to everything
Cons: Bed could be softer but lovely clean crisp sheets.
Location: Excellent
Very clean.Central to everything.Owner very helpful.
