Ratings based on 1,000 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2022
Enjoyed our stay here
by A verified traveler from Westbrook
Posted 12 Jul 2022
Our family enjoyed staying here close to Banff. Communication with the host was easy. There were two very nice grills, outdoor seating area and fire pit right outside the door. Our unit was on the first floor but would be difficult for someone with mobility issues to access. We would stay here again for sure!
Comment from Hotel Management
23 Jul 2022 by Nicky Guest Services , Hotel Management
Thank you for taking the time to Review your most recent experience at Banff Boundary Lodge. We hope to welcome you back for a future stay!
by A verified traveler
Posted 20 Jun 2022
Beautiful and convenient location for a Banff vacation. Rooms are clean and well kept. Would highly recommend for anyone that is planning a Banff National park vacation.
Comment from Hotel Management
24 Jun 2022 by Front Desk, Hotel Management
Thank you for your great feedback Sean - we agree, the lodge allows easy access to explore the wider area. We hope to see you again soon!
by A verified traveler
Posted 12 Apr 2022
by A verified traveler
always a great stay
Posted 2 Apr 2022 on Hotelshave stayed here before.
one of my favorites to stay in canmore
Comment from Hotel Management
3 Apr 2022 by Front Desk, Hotel Management
Thank you Bryan, always great to hear of guests returning for another stay!
by A verified traveler
Posted 31 Mar 2022
The accommodation was fine but definitely showing some age. Check in was contactless. Recieved a text from staff seeing how everything was in our 1st hour of arrival. Responded that there was issues with the toilets. I tried calling the number no answer. 3 hours latter i got a call back.seeing if we would survive. No effort or offer to back things better. And then in the morning there was a drone flying around the property at the height of the upper windows. Which was concerning considering the windows in the showers have no covering.
Comment from Hotel Management
9 Apr 2022 by Chris, Hotel Management
Thank you for your feedback Quinn. Having spoken to the team, I regret to hear we fell short in responding to and resolving the issues experienced. We take pride in providing top quality customer service and will make improvements based on your experience.
by A verified traveler
Posted 21 Mar 2022
by A verified traveler
Posted 13 Mar 2022
The room had a lot of space, was very clean, quiet and a good location
Comment from Hotel Management
13 Mar 2022 by Front Desk, Hotel Management
Thank you Landen, sounds like you had everything you needed for a great stay!
by A verified traveler
Posted 3 Mar 2022 on Hotels
Comment from Hotel Management
4 Mar 2022 by Front Desk, Hotel Management
Thank you for your rating Rick, great to see a positive stay - feel free to let us know any feedback. as well.
by A verified traveler
Posted 4 Feb 2022
Excellent place for families. Very clean.
Comment from Hotel Management
4 Feb 2022 by Front Desk, Hotel Management
Thank you Anna, fantastic to see our high cleanliness standards are being maintained. We hope to see you again soon.
