Ratings based on 194 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler from iva
Posted 19 May 2024
Beautiful boutique hotel. Easy access to all of hartsville. Sleep number beds (they work but you have to figure it out). Staff was so wonderful. Will definitely stay here again
Comment from Hotel Management
20 May 2024 by Mantissa Management Team, Hotel Management
Thank you for your review! We're delighted to hear that you enjoyed your stay at our boutique hotel and found our location convenient for exploring Hartsville. We're glad the Sleep Number beds provided comfort and appreciate your patience . Our staff takes great pride in offering exceptional service, and we're thrilled to know they made your stay special. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
20 May 2024 by Mantissa Management Team, Hotel Management
Thank you for choosing to stay at our hotel. We appreciate your patronage and hope you had a pleasant and comfortable stay with us. Should you have any feedback or require further assistance, please do not hesitate to contact us. We look forward to welcoming you again soon.
by A verified traveler from Greenville
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Mantissa Management Team, Hotel Management
Thank you for your kind review! We are delighted to hear that you found our establishment to be a great place to stay. Providing an exceptional experience for our guests is our top priority, and it's wonderful to know we succeeded in making your stay enjoyable.
by A verified traveler
Posted 6 May 2024
Great place to stay.
Comment from Hotel Management
15 May 2024 by Mantissa Management Team, Hotel Management
Thank you for your kind review! We are delighted to hear that you found our establishment to be a great place to stay. Providing an exceptional experience for our guests is our top priority, and it's wonderful to know we succeeded in making your stay enjoyable.
by A verified traveler from BENNETTSVILLE
Posted 3 May 2024
Really nice , convenient, and comfortable...
Comment from Hotel Management
4 May 2024 by Mantissa Management Team, Hotel Management
Thank you for your feedback! We're delighted that you found our hotel nice, convenient, and comfortable. We aim to provide an enjoyable experience for our guests, and it's great to know we met your expectations. If there's anything we can do to make your next visit even more enjoyable, please let us know. We look forward to seeing you again!
by A verified traveler
Posted 18 Apr 2024
Fantastic Hotel, great rooms, great rooftop bar, Extremely accommodating staff.
Comment from Hotel Management
4 May 2024 by Mantissa Management Team, Hotel Management
Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed your stay with us at Fantastic Hotel. It's great to know that you appreciated our rooms, rooftop bar, and accommodating staff. We look forward to welcoming you back on your next visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!
by A verified traveler
Posted 19 Feb 2024
Love staying here
Comment from Hotel Management
22 Feb 2024 by Mantissa Management Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you loved your experience with us. Your satisfaction is our top priority, and knowing that we've met your expectations means the world to us.We truly appreciate your kind words and your support. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're always here to help. We look forward to serving you again soon!
by A verified traveler
Posted 20 Jan 2024
Lovely hotel, only issue was our room had a noisy HVAC component (a pump or fan). Other than that. LOVED IT!
Staff was very amicable and courteous. .
Comment from Hotel Management
2 Feb 2024 by Mantissa Management Team, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our property and the service provided by our staff.We sincerely apologize for the inconvenience caused by the noisy HVAC component in your room. Please know that your comfort is of utmost importance to us, and we are committed to addressing this issue promptly. Our maintenance team has been alerted, and we will ensure that the necessary steps are taken to resolve the noise disturbance to prevent any future occurrences.We are delighted to hear that, despite this issue, you loved your overall experience with us. Your satisfaction is our top priority, and we are thrilled to know that our team's efforts contributed to making your stay enjoyable.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the near future. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.
by A verified traveler
Best hotel in area!
Posted 15 Jan 2024 on HotelsOur spacious room was exceptionally well appointed and modern, very comfortable and perfectly clean. The staff was very friendly, helpful and knowledgeable of the area and gave great recommendations. We will most definitely be back!
Comment from Hotel Management
17 Jan 2024 by Mantissa Management Team, Hotel Management
Thank you so much for taking the time to share your positive experience! We're delighted to hear that you enjoyed our spacious and well-appointed room, as well as the modern and comfortable atmosphere. Our staff takes pride in providing friendly and knowledgeable service, and we're thrilled to hear that their recommendations added to your overall satisfaction. We look forward to welcoming you back on your next visit!
