Ratings based on 546 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The staff was very nice. Thats the only nice thing I can say about this place. We almost decided to just sleep in the car.
Comment from Hotel Management
4 Jun 2024 by J.J., Hotel Management
Hello Jennifer,thank you for staying with us. I'm glad you said that the staff was nice. I'm sorry that your stay was not as enjoyable as you may have liked. We appreciate the feedback that you have given us. We hope to have another chance to accommodate you if you should ever come back to the area.
by A verified traveler
Posted 2 Jun 2024
No
Comment from Hotel Management
3 Jun 2024 by J.J., Hotel Management
Hello Chris, thank you for staying with us. We appreciate you taking time out to give us your rating. We hope that you come back to see us again soon
by A verified traveler
Posted 30 May 2024
Good all round place to stay. Decent breakfast, like the staff. Starting to have some facility issues like pool tiles missing, elevator down, hopefully just temporary because we stay there several times a year.
Comment from Hotel Management
31 May 2024 by J.J., Hotel Management
Hello Timothy, thank you for staying with us and for the outstanding rating. We appreciate you saying this is a great place to stay and that you like the staff. I do apologize for the issues you had with the property. I hope you do return soon.
by A verified traveler
Posted 20 May 2024
The a/c made a lot of noise going on and off all through the night, the elevator stopped working and I was on the 3rd floor. Difficult to walk up and down stairs with baggage. The coffee was stale at 530 am and the breakfast on Sunday was not all that.
Comment from Hotel Management
20 May 2024 by J.J., Hotel Management
Hello Mark, thank you for staying with us. I can understand the inconvenience of the A/C making noise through the night, the elevator being down, and the breakfast and coffee not being to your liking. I do apologize for these issues you had on your stay here for this is not typical at this hotel. I appreciate you taking the time to give us feedback so that we are able to address these issues. Thank you again for staying and I hope that you come back to visit again if you are ever back in the area.
by A verified traveler
Posted 19 May 2024
The overall stay on the property was good but the property does need updating for the cost. We had to go up and down the stairs because the elevator stopped working. Very inconvenient!
Comment from Hotel Management
19 May 2024 by J.J., Hotel Management
Hello Vera,thank you for staying with us and for the good rating. I can understand the frustration of having the elevator not working and I do apologize for the inconvenience. I thank you again for staying and hope that you return soon.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by J.J., Hotel Management
Hello Kathryn, thank you for staying with us and thank you for the outstanding rating. We hope that you return to see us again soon. Thank you again for staying.
by A verified traveler
Posted 4 May 2024
Front desk was fantastic in helping us add a night to our stay!
Comment from Hotel Management
4 May 2024 by J.J., Hotel Management
Hello Sheila,thank you for staying with us and for the excellent rating. We appreciate you saying the front desk was fantastic. We hope you come back to see us again soon.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by J.J., Hotel Management
Hello Hubert,thank you for staying with us and for taking the time out to rate your stay.I hope you come back to see us whenever you're back in the area.
by A verified traveler
Posted 26 Apr 2024
Excellent customer service. However, the bathroom was not thoroughly cleaned. The commode was still soiled. I sanitized and cleaned with my own products.
Comment from Hotel Management
26 Apr 2024 by J.J., Hotel Management
Hello Jacqueline,Thank you for staying with us and thank you for saying that the customer service was excellent. I do apologize for the soiled commode. I do understand how frustrating that can be.thank you for your feedback and I hope that you return to see us soon.
by A verified traveler from Spartanburg
Posted 26 Apr 2024
The staff is friendly, helpful, and welcoming. It is conveniently located only one block from a small bodega. There are several restaurants and cafes within walking distance. I would stay again.
Comment from Hotel Management
26 Apr 2024 by J.J., Hotel Management
Hello Hatice,thank you for staying with us. We appreciate you saying the staff is friendly, helpful, and welcoming. Thank you for the excellent rating and we hope you come back again,soon.
