Ratings based on 977 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 15 Jun 2024
My son and his wife were married at the Hartford City Hall over Easter weekend on March 30th of this year. Most of our friends and family stayed at The Goodwin. From the moment we checked in until the moment we checked out the experience was wonderful. All of the staff went above and beyond to be sure that we were happy and comfortable. I highly recommend this hotel to anyone while visiting Hartford.
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Great place for a trip to Connecticut.
Comment from Hotel Management
4 Jun 2024 by Joe B., Hotel Management
Thank you for your review. We are thrilled you enjoyed your stay at the Goodwin! Best, Joseph B. Front Office Manager
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Joe B., Hotel Management
Thank you for your review. We are happy you enjoyed your stay! - Joseph B. Front Office Manager
by A verified traveler
Posted 2 Jun 2024
It's an old hotel with thin walls and floors so chairs moved or people talking is quite audible. The toilet seat was loose which we told them about. There were design issues like the water faucet's spout was too long for the sink so the water invariably splashed out of the sink. And the bed was lumpy. It seemed old and in need of replacing. The outside of the hotel did not come close to how it is presented in the picture. For the life of me I couldn't figure out how they took the picture. I would not stay there again.
Comment from Hotel Management
4 Jun 2024 by Joe B., Hotel Management
Dear Carol, I apologize your stay did not meet your expectations. Feel free to reach out directly if you would like to discuss your experience in further detail. Best, Joseph B. Front Office Manager
by A verified traveler
Posted 2 Jun 2024
Very nice. Nice area. Good gym
Comment from Hotel Management
4 Jun 2024 by Joe B., Hotel Management
Thank you for your review, Robert. I am happy to hear that you enjoyed our fitness center. Best, Joseph B. Front Office Manager
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Joe B., Hotel Management
Thank you for your review, Richard! We are happy you enjoyed your stay. Best, Joseph B. Front Office Manager
