Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Excellent stay. Recommended.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Hello Kevin, Delighted to see you had such an excellent stay and we all hope to welcome you back again soon, Kindest regards, James Thomlinson
by A verified traveler from Yarm
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Hello Thomas, Great to see you had such an enjoyable stay and we all hope to welcome you back again soon,Kindest regards, James Thomlinson
by A verified traveler
Posted 23 May 2024
Easy check in and check out. Clean lobby area, tidy modern room, convenient location to the town. Pleasant stay.
Comment from Hotel Management
24 May 2024 by Helen, Hotel Management
Hi Petra,Thank you so much for your feedback, were glad you enjoyed your stay and hope to welcome you back again soon.
by A verified traveler
Posted 22 May 2024
Lovely hotel very clean and staff very pleasant and friendly....location is excellent as it is only 5 minute walk to main bars and restaurants and shopping area.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Hello Lyndsey, Thank you for your lovely feedback and I was delighted to read you had such a great stay and we all look forward to welcoming you back soon, Many thanks,James Thomlinson
by A verified traveler
Posted 20 May 2024
Staff were very helpful and polite the room was smaller than expected but was comfortable, breakfast was included in our stay and was exceptional
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Hello Stephen, Great to see you had such an enjoyable stay and your kind comments are much appreciated and we all look forward to seeing you again soon,Best wishes, James Thomlinson
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Hello Gina, Sorry to see you didn't enjoy your stay and I hope we have the opportunity to put it right should you be returning to Harrogate, Kindest regards, James Thomlinson
by A verified traveler
Posted 17 May 2024
Lovely hotel
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Hello Margaret, Great to see you had such a lovely stay with us and we all hope to welcome you back soon, Kindest regards,James Thomlinson
by A verified traveler
Posted 11 May 2024
Breakfast buffet was great - so much choice. Room was clean and spacious, with comfortable beds & all you could need. Good central location.
Comment from Hotel Management
13 May 2024 by CP Harrogate, Hotel Management
Hi Pamela, thank you for taking the time to leaving review from your stay, we are so pleased that you enjoyed breakfast with us and our location was great for your visit, we hope to see you again soon
by A verified traveler
Posted 10 May 2024
Pleasant one night stay. Would stay here again.
Comment from Hotel Management
13 May 2024 by CP Harrogate, Hotel Management
Hello Julian, thank you so much for leaving a review from your recent stay. We hope to welcome you back soon.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
7 May 2024 by CP Harrogate, Hotel Management
Thank you for the review Dougie
