Ratings based on 1,160 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Duluth
Posted 27 May 2024
The facility is fairly new, and clean. It located close to dining, shopping, yet very safe. The free breakfast is decent.
Comment from Hotel Management
28 May 2024 by Guest Relations Specialist, Hotel Management
Hi Xuguang,We're delighted to hear you found our hotel to be clean and conveniently located near various amenities. Our commitment to cleanliness and safety is paramount, and we're pleased that this was reflected in your stay. Being situated near dining and shopping options adds to the convenience and enjoyment of our guests' experiences. We appreciate your feedback on the breakfast and will continue to strive for excellence in all aspects of our services.
by A verified traveler
Posted 26 May 2024
room was pretty clean and good size. parking lot was small
by A verified traveler
Posted 22 May 2024
The receptionist at check in was very knowledgeable friendly and efficient room seems very nice Will definitely give you a good review and stay here again
Comment from Hotel Management
22 May 2024 by Guest Relations Specialist, Hotel Management
Hi Louis,We're delighted to hear about your positive experience during your recent stay with us at Comfort Inn & Suites Harrisonburg. Our team takes great pride in providing knowledgeable, friendly, and efficient service to ensure our guests feel welcomed from the moment they arrive. It's wonderful to hear that you found your room to be very nice; we strive to maintain high standards of cleanliness and comfort throughout our accommodations. We sincerely appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations Specialist, Hotel Management
Hi Kassandra,Thank you for taking the time to share your experience with us at Comfort Inn & Suites Harrisonburg. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations Specialist, Hotel Management
Hi Cesar,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 15 May 2024
We have stayed here several times while visiting JMU, the front desk staff is always friendly and the rooms are always very clean and comfortable.
Comment from Hotel Management
15 May 2024 by Guest Relations Specialist, Hotel Management
Hi Jennifer,We appreciate your loyalty as a returning guest and are delighted to hear that our front desk staff consistently provides friendly service, and that you find our rooms to be clean and comfortable during your visits to JMU. Ensuring a welcoming environment and maintaining high standards of cleanliness are top priorities for us. Your positive experiences reflect our ongoing commitment to providing exceptional service and accommodations. We look forward to welcoming you back on your future visits to the area.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Guest Relations Specialist, Hotel Management
Hi Kerry,Thank you for being our guest with us at Comfort Inn & Suites Harrisonburg and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 10 May 2024
Check in hospitality
Comment from Hotel Management
11 May 2024 by Guest Relations Specialist, Hotel Management
Hi Sonja,Thank you for choosing Comfort Inn & Suites Harrisonburg. We're delighted to hear that you enjoyed the hospitality during your check-in at our hotel. Providing a warm and welcoming experience for our guests is a top priority for us. Our team works diligently to ensure that every guest feels valued and comfortable from the moment they arrive. Your kind words serve as encouragement for us to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay in the future.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by Guest Relations Management, Hotel Management
Dear Amanda, Thank you so much for your perfect rating! We're thrilled to know that you had a great experience with us. Your feedback means a lot to our team, and it inspires us to continue providing excellent service to all our guests. We hope to welcome you back soon for another wonderful stay!
