Ratings based on 152 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Quite pretty hotel inside, very nice lobby bar, where you can hang out with the friends, we enjoyed the dinner and especially the rich breakfast, the only negative experience was with the the large hard pillows, if you have sensative sleep, may be take your pillow with you, otherwise a great place for a stay
by A verified traveler
Posted 20 Apr 2024
I have known this hotel for years. It’s been renovated lately which is a plus. Great food and good management who resolves small issues quickly.
by A verified traveler
Posted 7 Apr 2023
by A verified traveler
Posted 6 Dec 2022 on Hotels
by A verified traveler
Terrible experience - please avoid - overpriced
Posted 21 Nov 2022 on Hotels170 euros for a night in this terrible place? After seeing the property it's worth maximum 50euro... Seriously - please avoid. Staff rude at the front desk demanding "license plate" of your car - in response that we parked outside (parking cost, extra 9euros...) lady was super angry :). We will not come back - please check other properties in Harrachov or go on the PL side to get some quality and better service. PS. Salad at the breakfast almost developed a "civilization" :)
by A verified traveler
Posted 30 Sep 2022
Property looks exactly as post soviet times. Rooms are
small and without any special amenities as a standard of old times.
Food is average quality with limited choices.
Spa area has small sauna. Pool is cool for kids.
Location is great and parking big enough.
by A verified traveler
Posted 21 Jun 2022 on Hotels
by A verified traveler
Posted 5 Feb 2022
by A verified traveler
Posted 2 Feb 2022 on Hotels
Booked 3 rooms and pre-payed
When arrived, I was refused to get 3 rooms (only two) although i've payed in advance.
Took me about 30 minutes to convinced them that they have to give me 3 rooms.
by A verified traveler
Posted 28 Dec 2021
