Ratings based on 5 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
Its very good stay.staff is really nice.staff serving food was excellent. Food was very nice. I will definitely stay here again.
by A verified traveler
Posted 23 Jan 2024
Staff is very polite
by A verified traveler
Posted 29 Nov 2023
The property was not well maintained, and the room and the washrooms had some areas chipped off, and weren't even cleaned properly.
The basic utilities in the room were again sub-standard, the power sockets weren't working, the balcony sliding door was almost out of its channel. Overall no value for money at all.
Comment from Hotel Management
10 Dec 2023 by Abhijit Chaudhary- Sr. Front Office Executive, Hotel Management
"Dear Guest Greetings!! Thank you so much for choosing The Fern Residency Haridwar for your stay and highlighting the pleasant experience you had with us through such an amazing review. We look forward to the pleasure of seeing you again in the not-too-distant future We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience causedAbhijit ChaudharySr. Front Office Executive"
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
10 Dec 2023 by Abhijit Chaudhary - Sr. Front Office Executive, Hotel Management
"Dear Guest Namaskar!! Thank you so much for choosing The Fern Residency Haridwar for your stay & taking the time to leave us a 5-star review.Abhijit ChaudharySr. Front Office Executive"
by A verified traveler
Posted 18 Apr 2022
The staff was really cooperative and there for you whenever you need them. Food was excellent.
