Ratings based on 16 Verified Reviews

3.6 out of 5
100% of guests recommend
3.6 Room cleanliness
2.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2019 on Hotels
2 out of 5
by Erin from Nanjing, but USA native

Say "No way!" to Sinoway

Posted 18 Jan 2016 on Hotels
We booked for two nights and left after one. We had a king room, it was large and that's all I have to say that is positive. There's mold in the shower and tub, not to mention the whole room/hotel is tired and needs a drastic remodel. The bed was fine, hard, like all of them in China. The front reception barely spoke English. When I called to see when breakfast ended, I was told 12:00. We arrived at 10:00 and everything was being put away.
3 out of 5
by Massood from Florida

Used to be good

Posted 13 May 2015 on Hotels
Since 2009, I been coming to this hotel number of times. It looks like the hotel stayed in 2009 condition, and for sure some management has changed, because the quality of the hotel has come down a lot. The breakfast buffet used to be very good, but it is not the case any more. Some staff used to talk English, not the case anymore. If I did not have a translator app on my phone, I would have been in a big problem. In summary, they used to be a good place for international travelers, and you could see number of people from Europe and US at breakfast, but the three days that I was there, it looks like I was the only foreigner, so the hotel has started catering to domestic customer than the international ones.
2 out of 5
by Fernando from Torreon, MEXICO

Old hotel, centrally located

Posted 18 Feb 2015 on Hotels
Old and super dated (i.e. no updates or renovations visible anywhere) Chinese-style hotel in central location within Harbin. Wouldn't honor the "free breakfast" included as advertised in this website; didn't mind too much as available selection was entirely Chinese and didn't look very appealing. Clean room, decent linens. Service beyond check-in and check-out practically non-existent; couldn't get a taxi for us (10 am, not even at strange hours) and didn't even make an effort to pretend they cared for our needs.
4 out of 5
by A verified traveler from Tokyo

Posted 14 Feb 2020
最新とは言えない、やや古びた感はあるが、設備は十分。水道水は若干の鉄錆色。 中国でも英語は義務教育にあるはずなのに、簡単な英語で呼びかけでも、無視して目も合わせないスタッフがいる一方、翻訳アプリを駆使してなんとかしてくれるスタッフもいました。少ないですが、英語可能なスタッフもいます。 部屋の隅に、前の利用者が食べてさくらんぼの種が落ちてたり、風呂場の排水口に髪の毛が絡まってるのは、なんとかしてほしいところ。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2019 on Hotels
4 out of 5
by A verified traveler

Posted 14 Jul 2019 on Hotels
No one can speak English.
4 out of 5
by A verified traveler from Muang Patumthani, Th

Posted 13 Jan 2019
The polite of hotel's staffs not enough. Near the shopping center and rail way, so convenience.
2 out of 5
by A verified traveler

체크인 마지막 시간이 미리 정해져 있는 호텔

Posted 29 Aug 2016 on Hotels
예약자 체크인 마감시간이 오후 8시이라고 하며 내가 호텔이 가니까 그 방은 다른 사람이 들어 왔다고 하며 다른 값비싼 방만 있다고 하여 어쩔수 없이 그렇게 했다. 그 전에 휴대폰으로도 아무런 연락이 없었다. 내 예약 방값은 558위안이었는데 그 값비싼 방은 756원이었다. 보증금으로 1,000위안을 또 맡겨야 했다. 영어대응 스태프도 없고 다음날 한국에서 대학을 나온 스태프가 있어 약간 도움을 받았다. 그 후 이틀 동안은 호텔스닷컴에서 예약한 558위안에 숙박했다. 호텔이름이 화륭(華隆) 반점이어서 택시기사도 시노웨이 호텔을 몰랐다. 앞으로 중국호텔은 반드시 한문이름이나 중국현지호칭을 병기해 주면 좋겠다. 위치는 박물관 앞이라라 교통중심지이고 하얼빈 역도 가깝고 버스나 전철 이용하기가 편리했다.
4 out of 5
by Pui Sze

This traveler left a rating score only Posted 9 Aug 2016 on Hotels
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