Ratings based on 11 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2020 on Hotels
by A verified traveler
Solid guest lodge
Posted 30 Jun 2019 on HotelsThis guest lodge is lovely and modern and is located in a good location that is both walkable and convenient. The service needs to be improved a bit as the breakfast often started late and took too long to arrive to the table so it wasn't convenient for folks that were eating on the go before work. The mattresses are also very hard and not comfortable. They left me with a backache most days. Other than that rooms are extremely clean and comfortable and the staff are accommodating especially Alyona (who would really go above and beyond to ensure guests were comfortable and happy).
by A verified traveler
Posted 20 May 2019 on Hotels
Recommended
for Everyoneby A verified traveler
Lovely Lodge
Posted 8 Mar 2017Beautiful garden, homely feel, gracious rooms, excellent service and food
by Alenore Cecilia
Very clea.
Posted 22 Jan 2017 on HotelsIt was great.
by A verified traveler
Good hotel with friendly staff
Posted 17 Sep 2016 on HotelsThe service was good - friendly and helpful staff. Safe was not working when we got the room; they couldn't fix it so replaced the entire thing. The river view room - which is more expensive - was quite small -- the two twin beds were basically attached to each other as there was no extra room space to separate them slightly. (We learned later that the non-view rooms are supposed to be bigger). The room as absolutely infested with mosquitos, especially when we pulledthe curtains and the mosquito net. It is of course endemic to the area at that time of the year, but also shows they are not going in to shake things around, clean and spray.
The most impressive thing about this hotel is the possibility of seeing wild animals for to the property at night - and you can ask them to wake you up if any are spotted. We saw an elephant having a snack by the pool one night when coming in from dinner.
Recommended
for Everyoneby A verified traveler
Quiet garden retreat
Posted 5 May 2016Beautiful hotel and gardens, quiet and peaceful, tucked away from the hustle and bustle of Harare. Staff are all excellent, especially chef Sam. Cooked-to-order breakfasts were decadent. My only complaints are the number of insects that found their way into my room at night through the vents in the walls, and the odor of burning trash coming from the neighbor's yard.
Comment from Hotel Management
6 May 2016 by Kirsten, Hotel Management
Thank you for taking the time to give us feedback on your recent stay with us! We hope to have these things managed by the time you next visit! Many Thanks!
by Martin from London
A little piece of heaven
Posted 28 Mar 2016 on HotelsA wonderful peaceful haven. Beautiful hotel and grounds. Staff so friendly and helpful. Excellent food cooked to your specifications. Close to town. I highly recommend it
Comment from Hotel Management
9 Jul 2016 by KIrst, Hotel Management
Hi Martin ,
Many thanks for your Kind and insightful Review , we so appreciate the feedback! and look forward to welcoming you back in the near future!
by Warren from Johannesburg
Superb
Posted 1 Feb 2016 on HotelsGreat location and excellent staff. The food was fantastic and I enjoyed my stay there and wish it could have been longer.
Comment from Hotel Management
9 Apr 2016
Many thanks for your kind review Warren, and are happy to know we were able to meet your expectations. We so enjoyed welcoming you to the Sandalwood lodge Family and look forward to welcoming you back in the future , hopefully for longer next time !
by A verified traveler
Posted 10 Aug 2019 on Hotels
