Ratings based on 245 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Low standard holiday inn hotel, worth less than the price paid
by A verified traveler
Posted 16 May 2024
I stayed at the Holiday Inn Harare and loved it. The staff are excellent, the rooms are well appointed and the breakfast buffet was very good! The beef sausages were especially good.
I would highly recommend staying here.
by A verified traveler
Posted 6 May 2024
they improve a lot since last time
by A verified traveler
Posted 2 May 2024
Checking in online was a struggle. Only managed to check in when I was at the premises this was despite numerous calls and emails. Great location!
Comment from Hotel Management
2 May 2024 by Clive C, Hotel Management
Dear InongeThank you for your feedback following your recent stay with us. We appreciate the learning we get from your experiences with us. Please note that currently we do not have mobile check in or any other way apart from physical check in once at the hotel. We hope that in the future, we will be able to make the necessary investment to facilitate this. We hope that you will give us an opportunity to host you again in future. Sincerely
by A verified traveler
Posted 29 Apr 2024
Ok
Comment from Hotel Management
29 Apr 2024 by Clive Chinwada, Hotel Management
Thank you Edwin for your feedback. We appreciate your taking time to give us feedback. Your feedback is invaluable to us as it gives us an opportunity to learn from your experiences. Feel free to late us know what else we should do to make your next stay better. Sincerely Yours,
by A verified traveler
Posted 27 Feb 2024
It has all tye facilities for convenient international travel
by A verified traveler
Posted 10 Feb 2024
Excellent service and international standards maintained
Comment from Hotel Management
12 Feb 2024 by C, Hotel Management
Thank you for your feedback Taurai. We are delighted that you enjoyed your stay with us and we look forward to seeing you again.Kind Regards
by A verified traveler
Posted 18 Jan 2024
My room was overlooking the car park and sometimes the noise was too much
Comment from Hotel Management
18 Jan 2024 by Clive Chinwada, Hotel Management
Dear Miriam ShakafuswaThank you for taking time to give us feedback. We take note that the noise from the car park affected you. We will allocate for you a pool facing room in future should you choose to stay with us again.We look forward to hosting you and once again, many thanks for your feedback. Sincerely Yours,
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
12 Feb 2024 by Cli, Hotel Management
Thank you for your review Edwin. We are happy that you found your stay satisfactory and will work to improve aspects of your experience that you desire us to work on.We look forward to hosting you again. Kind Regards
by A verified traveler
My preferred hotel in Harare
Posted 12 Jan 2024 on HotelsA good hotel in a convenient part of Harare, with a convenience store and fast food chains open 24 hours a day just across the road.
I took taxis sometimes from the hotel (always polite and professional) and other times with the local Rida/Ryda app.
I will definitely stay there again.
Comment from Hotel Management
15 Jan 2024 by Clive Chinwada, Hotel Management
Dear RyanThank you for your review. We are delighted that we are your preferred hotel in Harare. We look forward to having you again.Sincerely Yours, Clive Chinwada
