Ratings based on 43 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Highlands lodges and apartments , Hotel Management
Thank you for your support
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by hla, Hotel Management
thank you for your support hope to see you once again
by A verified traveler
Posted 11 Feb 2024
Nice place to be
Comment from Hotel Management
11 Feb 2024 by Highlands lodges and apartments , Hotel Management
Thank you for support us
by A verified traveler
Posted 6 Feb 2024
Great
Comment from Hotel Management
11 Feb 2024 by hla, Hotel Management
thanks for booking wih us, hope to see you soon
by A verified traveler
Posted 30 Jan 2024 on Hotels
It was good enjoyed my stay
Comment from Hotel Management
30 Jan 2024 by HLA, Hotel Management
thank you for your support
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
19 Jan 2024 by HLA, Hotel Management
thanks for your support, hope to see you once again
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
14 Jan 2024 by HLA, Hotel Management
thanks for your support
by A verified traveler
Do not go there!
Posted 19 Dec 2023 on HotelsThe lodge was a disappointment. Upon arrival, we discovered that our room lacked toilet paper, requiring us to request some. They do not provide water either. The pillows were dirty and smelly, and the headboard was filthy. Additionally, the toilet was missing a seat. Although they offered to change our room to a similar one, the overall service was poor; for instance, ordering French fries took more than an hour.
Comment from Hotel Management
19 Dec 2023 by HLA, Hotel Management
we dearly regret for the experience you went through, its one of the few rooms which we are about to renovate, all your concerns have been noted and we are taking all neccessary measures so that this doesnt happen at all. The room is now clossed for renovations to suit the expectations of our clients. Thanks for your patience
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by HLA, Hotel Management
Thanks Mr Dereck for your suport
by A verified traveler
Posted 11 Dec 2023
my reservation was cancelled and looking for another accommodation last minute was difficult
Comment from Hotel Management
11 Dec 2023 by HLA, Hotel Management
we are very sorry our property was going through renovations as we were victims of rains
