Ratings based on 25 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2023 on Wotif
A great place to stay and our host was really helpful. Short walk to Old Quarter but really quiet spot. Definitely recommend.
Comment from Hotel Management
31 Oct 2023 by Binh Ng., Hotel Management
thank you so much.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Bing Ng., Hotel Management
Thank you so much.
by A verified traveler
Home away from home!
Posted 23 May 2023 on HotelsGreat location walking distance to the old quarter. The apartment itself is spacious and comfy. We used the laundry facilities which was brilliant for us as backpackers and it made a nice change to cook for once! The kitchen has quite basic amenities but it did the job just fine :)
Good communication from the owner too.
Comment from Hotel Management
23 May 2023 by Binh Ng., Hotel Management
Thank you so much. Hope to see you again.
by A verified traveler
Posted 18 Feb 2023
Had a very comfortable stay at Zody House. The room was big with lots of amenities, and the staff, while not overly involved, was reachable to answer any questions we had, and they even called a taxi for us to the airport at the ned of our stay. The hotel is located not too far from the Old Quarter, so lots of opportunities for food and shopping. It is next door to the Ministry for Defence which was a little unnerving but we got used to it after a day or two! Overall would recommend.
Comment from Hotel Management
3 Mar 2023 by Binh Ng., Hotel Management
Hi Margaret,Hope you are doing well. Thank you so much for your great review. Hope to see you again for the next time you come to Hanoi.
by A verified traveler
Smelly
Posted 3 Feb 2023 on HotelsGood place to stay.
Drains in our room smelt awful but was offered discount for next stay as apology.
Comment from Hotel Management
3 Feb 2023 by Nguyen The Binh, Hotel Management
You stayed at my house for 6 NIGHTS, why didn't you tell me about this smell until you checked out? I checked the bathroom, it's just that the floor drain cover wasn't installed properly, probably when the housekeeping took it off to clean it. It only takes a few minutes to check and reinstall it correctly. You also assume that I knew about the smell in advance because the balcony door is open when you check in. Please note, after cleaning, we usually open this door to quickly dry the floor as well as fresh air in the room. This review is not fair.
by A verified traveler
Posted 21 Oct 2019 on Orbitz
Great space, perfect host and very quiet location with easy access to shops etc. Highly recommended
Comment from Hotel Management
22 Oct 2019 by Lily, Hotel Management
Thank you so much for your second time reviewing us on Hotel.com It's a such great motivation for us to keep it going and we wish bring the most comfortable felling to client. Thank you so much from our heart and hope to see you in the next time. Yours sincerely, Zody team
by A verified traveler
New, comfy place, Value for money
Posted 19 Aug 2019 on HotelsThe place feels very safe. It's adjacent to a government ministry so there is security 24 hours nearby.
It's what I was looking for, near to the old quarter but in a very quiet neighbourhood.
perhaps a little daily cleaning service might help though...
Comment from Hotel Management
20 Aug 2019 by Lily, Hotel Management
Dear valued guest,
Nice to see your lovely word and thanks for your fancy review on Hotel.com . I feel great when hearing from you, it's a big encouragement for me to keep it up. We are always trying to make you as comfortable as possible and hopefully, you consider us as your 2nd home. We wish all the best for you and your family.
Best regards,
Zody team
by A verified traveler
Posted 14 Jun 2019 on Hotels
Comment from Hotel Management
31 Jul 2019 by Lily, Hotel Management
Thank you for this fancy review. We hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 7 Feb 2024 on Ebookers
by A verified traveler
Nice, central apartment
Posted 31 Jul 2023 on HotelsCentrally located apartment in a nice area. The staff was helpful and gave us all the information we needed to check in and out ourselves. The apartment was fully equipped.
Comment from Hotel Management
5 Aug 2023 by Binh Ng., Hotel Management
thank you so much. Hope to see you again.
