Ratings based on 17 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Posted 4 Aug 2019
Room is spacious, customer service is excellent and helpful.
Comment from Hotel Management
5 Aug 2019 by Henry Tran (Hotel Manager), Hotel Management
Dear Ku Wei Chee Greetings from T&M Luxury Hotel Hanoi Thank you so much for your staying & sharing your experience on Expedia We are very happy to know that our room & service reached to your expectation. We are looking forward to welcoming you back our hotel on next trip to Hanoi Sincerely,
5 out of 5
by A verified traveler from San Francisco, California

Posted 18 Jul 2019
The room I stayed was quite spacious and clean. I can see the unblocking scene of the stadium from my room. The room is well proofed from noise. They delivered the bleakfast of my choice to my room but the menu was quite limited. I had beef noodle soup. The staff were quite friendly and speak good English. They washed my socks and underwears I put in the laundry basket and didn't charge the laundry fee as I didn't filled in request form. There were no gym and swimming pool but Overall I'm satisfied. Excellent value for money.
Comment from Hotel Management
19 Jul 2019 by Tran Huu Trung (Hotel Manager), Hotel Management
Dear Yung Greetings from T&M Luxury Hotel Hanoi On behalf of hotel staffs, thank you so much for your staying & sharing your experience on Expedia. We are very happy to know that our room & sevice reached to your expectation. We are looking forward to welcoming you back our hotel on your next trip to Hanoi Yours Sincerely,
4 out of 5
by A verified traveler

Great clean hotel at a reasonable price

Posted 10 Apr 2019 on Hotels
This hotel was a great find. I normally stay at the Crowne Plaza across the road, but I was really impressed with this hotel also. I went for a better room than the standard one, but it was still very cheap. My room (504) was very spacious, clean and modern (especially compared to other hotels in the area). The staff were very helpful and polite. It's located down a side road from a main street, but far away enough from the main road so it wasn't too noisy. They don't offer breakfast, but this wasn't too much of an issue as there's a supermarket and coffee shop round the corner. I would highly recommend this hotel.
Comment from Hotel Management
11 Apr 2019 by Kevin (Hotel Manager), Hotel Management
Dear Mr Gary Warmest greetings from T&M Luxury Hotel Hanoi Thank you so much for your staying with us and your feedback on Hotels.com We are very happy to know that you were enjoyed your stay at our hotel. From 1st of April we have served A La Cart breakfast in room daily until 1st of June when our restaurant on 9th floor is completed to serve buffet breakfast. Again, thank you so much for your stay with us We are looking forward to welcoming you back our hotel on your next trip in Hanoi Your Sincerely,
5 out of 5
by A verified traveler

My Dinh Area에서 가장 우수한 3 성급 호텔

Posted 17 Mar 2019 on Hotels
새로운 호텔 다음 Vinmart 슈퍼마켓, 넓고 매우 조용한 방. 직원 및 관리자는 친절하고 유용합니다. 호텔에서 My Dinh National Stadium까지 걸어 갈 수 있습니다. 다음에이 호텔에 머물러있을거야.
Comment from Hotel Management
25 Jun 2019 by Tran Huu Trung (Hotel Manager), Hotel Management
Dear Mr Kevin Greetings from T&M Luxury Hotel Hanoi Thank you so much for your staying with us We are looking forward to welcoming you back our hotel on next trip to Hanoi
4 out of 5
by A verified traveler

Posted 24 May 2024
テレビがつかなかった、石鹸がなかったこと、また隣接する部屋の排水の音が大きかったですが、値段相応のサービスで満足しました。
4 out of 5
by A verified traveler

Posted 12 Apr 2024
冷蔵庫と湯沸かしポットが壊れていた。 これでは不便過ぎて満足できるはずが無いと思った。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2022 on Hotels