Ratings based on 740 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
5 star service
Posted 3 Jun 2019 on HotelsAmazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Comment from Hotel Management
4 Jun 2019 by Hotel Management, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Vacation
Posted 24 May 2019 on HotelsStaff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Comment from Hotel Management
27 May 2019 by Splendora Hotel Team, Hotel Management
Thank you so much for your feedback.
We really appriciated it.
Hope that we can see you in the near future,
by A verified traveler
Posted 11 May 2019
Location is very close to all needs, breakfast is good
Comment from Hotel Management
13 May 2019 by Phuong Anh, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler from Yangon, Myanmar
Posted 21 Apr 2019
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Comment from Hotel Management
22 Apr 2019 by Splendora Hotel Team, Hotel Management
Thank you so much for your feedback ~
We appriciated it.
Hope we will meet again
by A verified traveler
Posted 19 Apr 2019 on Hotels
Comment from Hotel Management
19 Apr 2019 by Splendora Team, Hotel Management
Thank you so much for your feedback.
We appriciated it.
by A verified traveler
Posted 12 Apr 2019
Good central location , friendly staff and convenient to point of interest
Comment from Hotel Management
13 Apr 2019 by Splendora Hotel Team, Hotel Management
Thank you so much for your feedback.
We appriciated it.
Your kind words is the motivation for us to try harder and serve you better.
Hope we will meet again !
by A verified traveler
Posted 8 Mar 2019 on Orbitz
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Comment from Hotel Management
9 Mar 2019 by SPLENDORA TEAM, Hotel Management
Thank you so much for your feedback.
We appriciated it.
We are glad that we can bring more happiness into your life.
Hope we will meet again
by A verified traveler
Posted 3 Mar 2019 on Hotels
Comment from Hotel Management
4 Mar 2019 by SPLENDORA HOTEL TEAM, Hotel Management
Thank you so much.
We appriciated your feedback !
Hope to see you again.
by A verified traveler
Excellent location and outstanding service
Posted 25 Feb 2019 on HotelsThe stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Comment from Hotel Management
26 Feb 2019 by Phuong Anh, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 25 Feb 2019 on Hotels
Comment from Hotel Management
26 Feb 2019 by Phuong Anh, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
