Ratings based on 83 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 10 May 2024
Quiet location with local food options
Comment from Hotel Management
16 May 2024 by Harry, Hotel Management
Dear Mr. Chun Yin Kevin, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Mr. Manfred,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 10 Mar 2024
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Mr. Matt,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 19 Jan 2024
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Comment from Hotel Management
31 Jan 2024 by Iris, Hotel Management
Dear Thanh,Thank you for choosing to stay at Oakwood Residence Hanoi! We are glad to know that you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
by A verified traveler
Posted 11 Jan 2024 on Orbitz
Comment from Hotel Management
14 Jan 2024 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear Ms. Sukhyang,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,
by A verified traveler
Posted 7 Jan 2024
Good service and cleanness
Comment from Hotel Management
14 Jan 2024 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear Ms. Jungeun,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 20 Dec 2023
The view is very good and environment is quiet and comfortable. Will go again .
Comment from Hotel Management
31 Dec 2023 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear Kam Tim,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,
by A verified traveler
Posted 22 Nov 2023
Odd location seemingly tucked into an alley. But the building was very nice, as was my room. Only glitch was a bizarre sound of water rushing through the ceiling over my bed. Presume it was from a shower above, but the sound was very loud and weirdly in the main/bedroom as opposed to bath. Nice little bananas were welcomed as I arrived after restaurant and bar closed.
Comment from Hotel Management
18 Dec 2023 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear LAURA,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. Regarding your feedback on the water sound, we will work on further improvement.We look forward to welcoming you back in the near future.Yours sincerely,
by A verified traveler
Posted 9 Nov 2023
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Comment from Hotel Management
13 Nov 2023 by Iris, Hotel Management
Dear David,It gives us great pleasure to read your gracious review of our property! We are glad that you enjoyed your stay at Oakwood and appreciated our services and facilities.Thank you for your nice recommendation and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
by A verified traveler
Posted 31 Oct 2023
services
Comment from Hotel Management
7 Nov 2023 by Iris, Hotel Management
Dear LEI HUI,Thank you for your rating of our property and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
