Ratings based on 16 Verified Reviews
5.0 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 20 Jan 2020
Nicely located appartment; very clean and a very nice and helpful manager. Will come back for sure!
Comment from Hotel Management
21 Jan 2020 by Andy, Hotel Management
Dear Sir/madame,
Thank you so much for your great review. We are very happy to hear that. We will try our best to make it better to willing all guests. Hope to welcome you back in the near future.
Best regards
Andy
by A verified traveler
Value For Money But Far Away From Old Quarters
Posted 26 Jan 2019 on HotelsIt's a brand new serviced apartment building with about 14 units. No breakfast included and there is no inhouse restaurant. There are many eateries within 3 minutes walk. Each unit contains kitchenette with induction stove. Bathroom includes heated (Japanese) toilet seat (very appropriate during cold winter days) and overhead heater! Shower is in a full size bathtub. It is not suitable for elderly guests thought. Unfortunately, there isn't a shower curtain and the bathroom floor will be wet after the shower.
Mattress is comfortable but slightly too firm. And sometimes squeaky. Wifi is fast and you can use the smart TV to view YouTube although TV channels are limited. There is a shared washing machine and dryer just outside the main door of the unit. I suggest there should be a notice to advise guests not to use the washing machines after 11pm so as not to disturb the peace of the neighbouring units!
There is a slight problem to locate the building. It is about 50 meters from the main road but along a small side street. The exact address doesn't show up on Google Map.
The daytime reception manager Andy speaks good English and is always willing to help. There is a night-shift guard who is polite but he speaks no English. Use Google Translate to communicate.
Overall I would like to recommend this apartment highly because it's value for money. However it may not be suitable for tourists who are in Hanoi only for a few days as the location is not near old quarters
Comment from Hotel Management
31 Jan 2019 by Andrew NGUYEN, Hotel Management
Dear Mr KOK,
Thank you so much for your great review and your suggestions. We will try our best to improve our service to willing all guests. Hope to welcome you back to our apartment in your next time visit.
Andrew NGUYEN
by A verified traveler
Posted 26 Jun 2023
Comment from Hotel Management
28 Jun 2023 by Andy, Hotel Management
Dear Ruiko,Thank you so much for your staying with us. Hope to welcome you back on your next working trip in HanoiThanks
by A verified traveler
Posted 22 Nov 2022
リノベーションをされており、部屋も広く、長期滞在も可能な施設でした。
Comment from Hotel Management
29 Nov 2022 by Andy, Hotel Management
Dear Ruiko,Thank you so much for your staying with us and hope to welcome you back in your next working trip in HanoiBest regardsAndy
by A verified traveler from Hamburg
Posted 20 Oct 2022
Es war super, der Besitzer war stets bemüht und das Appartement war sauber. Gerne wieder.
Comment from Hotel Management
26 Oct 2022 by Andy, Hotel Management
Dear Thanh, Thank you so much for your staying with us. Hope to welcome you back in your next trip in Hanoi
by A verified traveler
Posted 14 Aug 2022
by A verified traveler
Posted 19 Feb 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by Andy, Hotel Management
Thank you so much for your staying with us and your great review ponit. We hope to welcome you back to our apartment in your next trip in Hanoi
Best regards
by A verified traveler
Posted 26 Dec 2019 on Hotels
Comment from Hotel Management
23 Jan 2020 by Andy, Hotel Management
Dear Mr Lee Minwoo,
Thank you so much for your staying in our apartment. We hope to welcome you back in your next trip in Vietnam.
Best regards
by A verified traveler from Japan
Posted 16 Dec 2019
Good room, Friendly staff, and quiet.
Comment from Hotel Management
16 Dec 2019 by Andy, Hotel Management
Dear Mr Takuya,
Thank you so much for your great review. We will try our best our services to willing all guests. Hope to welcome you to our apartment in your next time visit in Hanoi
Best regards
Andy
