Ratings based on 14 Verified Reviews

3.6 out of 5
4.0 Room cleanliness
4.0 Service & staff
2.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Good
4 out of 5
by A verified traveler

Posted 28 Oct 2022
Very nice, helpful staff. The breakfast buffet was excellent. Very large selection of food. The exercise room could use some more equipment. The hotel is very clean. Excellent location for me.
Comment from Hotel Management
31 Oct 2022 by Nguyễn Thị Thanh , Hotel Management
Dear Value Customer!Thanks for your good comment to Muong Thanh Grand La Xa. We are looking to welcome you comback to our hotel in the next time .Thanks you very much, your sincery!
4 out of 5
by A verified traveler

Posted 5 Oct 2022 on Hotels
Comment from Hotel Management
5 Oct 2022 by Nguyễn Thị Thanh , Hotel Management
Dear Value guest ,Thanks for your good review to Muong Thanh Xala.We hope to welcome you to comeback to our hotel on next time!Thanks and Best regards!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2022 on Hotels
4 out of 5
by A verified traveler

Posted 19 Jun 2019
Comment from Hotel Management
13 Mar 2020 by Sale Sup, Hotel Management
Dear Value Guest On behalf of Muong Thanh Grand Xa La Hotel, we would like to send warmest greetings to you. Thank you so much for choosing Muong Thanh Grand Xa la hotel and your commentation. We will improve to serve you better in the next time. Wish you have a nice day!
5 out of 5
by A verified traveler from Lake Worth, Florida

Posted 2 Feb 2019
Very clean, professional staff, walkable to the city for shopping.
Comment from Hotel Management
2 Mar 2019 by thanhnguyen, Hotel Management
Dear Guest, Thank you for the kind comments and the wonderful review about your recent stay at Muong thanh xa la hotel .The team is excited we have managed to add experience on your holiday, we will make sure that extra recognition will be provided to these team members for taking good care of you during your stay with us. We are sure they will be happy to learn about your appreciation and it will be an award for them. Happy guests like you inspire us for new achievements and we will make sure to keep up our good work. The team is looking forward to welcoming you back as soon as possible! Thanks and Best regards!
5 out of 5
by A verified traveler

Posted 1 Feb 2019
Comment from Hotel Management
18 Mar 2020 by Ban quản lý khách sạn , Hotel Management
Dear Sir/Madam Thank you very much for your review! In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay. Thanks and Best regards!
5 out of 5
by A verified traveler

Posted 28 Feb 2024
Các bạn nhân viên Lễ Tân khá nhiệt tình và thân thiện. Khách sạn tốt ở Hà Đông
Comment from Hotel Management
28 Feb 2024 by Lê Thị Hiền (Ms.) Giám đốc khách sạn, Hotel Management
Chị Thúy Trâm thân mến,Cám ơn Chị đã dành thời gian quý báu để chia sẻ trải nghiệm trong kì nghỉ tại khách sạn Mường Thanh Grand Xa la . Tôi rất vui mừng khi đọc đánh giá này đặc biệt là sự ghi nhận của Chị về sự nhiệt tình và thân thiện của nhân viên khách sạn. Đây chính là động lực của chúng tôi trong hành trình cung cấp dịch vụ khách hàng.Chân thành cám ơn và mong được chào đón Chị quay lại khách sạn trong thời gian tới.Lê Thị Hiền (Ms.)Giám đốc khách sạn
3 out of 5
by A verified traveler

Posted 15 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Muong Thanh Xa la hotel , Hotel Management
Dear Customer !Thank you for using the hotel service and for your feedback on the site, We look forward to seeing you again in the near future.Thanks and best regards!
2 out of 5
by A verified traveler

Posted 21 Apr 2023
食事の支払い時に、お釣りが出た時に、チップを要求されました。
Comment from Hotel Management
21 Apr 2023 by Nguyễn Thị Thanh , Hotel Management
Dear Customers!On behalf of Muong Thanh Grand Xa La hotel ,We are thank you very much for your trust and choosing our Hotel for your business trip, we are very sorry for the inconvenience you experienced while staying at the hotel, we will check and early feedback for you. We look forward to receiving your support for the hotel in the near future.Sincerely thank you!