Ratings based on 31 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024 on Hotels
by A verified traveler
Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
8 Jan 2020 by Thanks letter from London Hanoi Hotel, Hotel Management
Dear our valued customer,
Thanks so much for your kind support to London Hotel
We are so sorry for any inconvenience caused to you during your stay
Look forward to welcoming you again at London Hanoi Hotel soon
Have a good day!
Best regards,
London Hotel Team
by A verified traveler
Posted 7 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Thanks letter from London Hanoi Hotel, Hotel Management
Dear Our valued Guest,
Thanks so much for your kind support to London Hotel and spending time to lelf your comment
Look forward to welcoming you again in next trips at London Hanoi Hotel
Best regards,
Ms. Hien - Sales Team
by A verified traveler
Clean and Friendly accomodations
Posted 22 Apr 2018 on HotelsI was quite pleased with the hotel. I couldn't have asked for friendlier, more helpful staff. The hotel and room were very clean, breakfast buffet was great. Some of the towels in my room were torn, but they were clean. The only real issue I had was that there was no bolt on the inside of the room door. I don't think that would keep me from going there again, but I would prefer to have that extra safety measure.
Comment from Hotel Management
16 Dec 2018 by General Manager, Hotel Management
Dear our lovely Guest,
Thank you for taking the time to write your review of our London Hanoi Hotel. Your comments are very much valued. It’s so lovely to read the nice word about your experience from the arrival to the departure. We really appreciate your comments regarding our customer service, tour services, general manager and hotel rooms. Be assured that we will share your warm words with our entire team.
Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future.
Sincerely,
General Manager
by A verified traveler
Posted 29 Jun 2017 on Hotels
by Ravi
Our stay at London Hanoi Hotel
Posted 16 Apr 2017 on HotelsWe had a comfortable stay and pleasant staff
Comment from Hotel Management
16 Dec 2018 by General Manager, Hotel Management
Dear Ravi,
We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, room, amenities and staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service.
We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon.
Sincerely,
General Manager
by A verified traveler
Convenient and clean
Posted 27 Oct 2016 on HotelsNew hotel, breakfast is very good, attractive rate, receiptionists service good.
Comment from Hotel Management
16 Dec 2018 by General Manager, Hotel Management
Dear Chi Wah,
We are very proud to learn how you enjoyed your stay at our London Hanoi Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property.
Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon!
Sincerely,
General Manager
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Good
Posted 18 Feb 2020 on HotelsGood
Comment from Hotel Management
18 Feb 2020 by Thanks letter from London Hanoi Hotel, Hotel Management
Dear our velued Customer,
Great thanks for your kind support to London Hanoi Hotel and speding your time to leave your feedback
Look forward to having chance to welcome you and your friends back to London Hanoi Hotel in next trips in Hanoi
Have a good day!
Best regards,
London Hotel Team
