Ratings based on 300 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The location of the property was amazing, the staff was incredibly friendly, and everything was very clean. I would stay here again should I go back to Vietnam.
by A verified traveler
Posted 25 Apr 2024
The staff at La Sinfonia made our stay exepional! They can’t do enough for you and always with a smile .. felt they were very approachable. They helped us organise and as I was in my own before my daughter joined me I felt safe and looked after. Breakfast amazing! I would come straight back here in a heart beat their customer service is spot on. Thankyou to Lucy, Henry and Rose for making my stay in Hanoi so special!
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 6 Apr 2024
The staff of this hotel is one of the most professional and attentive that I have ever experienced. Every comfort is provided. The people working here are so well trained and seem so naturally thoughtful that it is a pleasure to stay at this facility. I had a bit of physical distress and they immediately came forward with ginger tea and it was not just one person. The room was comfortable and every option that we needed was addressed. Beyond 5 Star in Quality.
Comment from Hotel Management
10 Apr 2024 by Alex, Hotel Management
Dear Mr. Greg,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,
by A verified traveler
Posted 26 Mar 2024
The service at this hotel is over the top friendly and helpful. We loved the look and feel of this place. Even though the room was in the smaller side, it had everything you need and was enough for us. We absolutely loved the experience of being here with the amazing staff. The rooftop patio was lovely too! They even offer you a shower later even though you’ve checked out when you come back and pick up your bags. Book this place! The location is the best, especially on the weekend when it’s a pedestrian only area. But really, it’s the people here that make this a 10/10!
Comment from Hotel Management
29 Mar 2024 by Mien Do, Hotel Management
Dear Ms. Janet,Thank you so much for your kind compliment.On behalf of La Sinfonia Del Rey Hotel & Spa. I would like to express my gratitude for choosing our hotel during the trip in Hanoi. Our endeavour, always, is to exceed our guests' expectations so that they may have a memorable stay and recommend the hotel to their family, friends and associates. We are very glad to learn that this mission has been achieved in your case and all the staff has been helpful and friendly enough to provide you an enjoyable stay. Once again, thank you so much for your feedback & we are looking forward to welcoming you at our hotel again
by A verified traveler
Posted 12 Mar 2024
Excellent service. Location right in the old quarter. Just make sure you can handle the busy motorcycle traffic. Room is small but well equipped and decorated. No USB ports so bring your own.
Comment from Hotel Management
29 Mar 2024 by Mien Do, Hotel Management
Thank you very much Mr/Ms. Eugene for your wonderful feedback and kind words after your amazing time with us. I am delighted to learn you loved your stay and the staff. We look forward seeing you soon again in Hanoi next time
by A verified traveler
Posted 20 Feb 2024
Amazing staff, worked hard to meet our need, good breakfast, excellent massage at the spa. Very comfortable beds, front rooms can be a little noisy, but a good option. I would stay here again
Comment from Hotel Management
10 Apr 2024 by Alex, Hotel Management
Dear Mr. Adam.Thank you very much for your great feedback after your lovely stay with us. We look forward seeing you again someday in the futureBest regards,
by A verified traveler
Posted 31 Jan 2024 on Hotels
by A verified traveler
Posted 12 Jan 2024 on Hotels
by A verified traveler
Posted 8 Jan 2024
My favorite hotel I stayed at during my three-week trip to Vietnam. It’s conveniently located with incredibly friendly and helpful staff. I highly recommend it to anyone visiting Hanoi.
