Ratings based on 236 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
The staff was really nice but the building is not in the best shape. The room smelled like mildew.
by A verified traveler
Posted 24 Dec 2023 on Hotels
by A verified traveler
Posted 24 Feb 2020 on Hotels
by A verified traveler
Posted 19 Sep 2019
Comment from Hotel Management
2 Oct 2019 by くれたけインキンマー132, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございました。
これからもスタッフ一同精進してまいります。
お忙しい中でのご投稿誠にありがとうございました。
by A verified traveler
Posted 7 Aug 2019
The customer service was impeccable. I reached the hotel at 2 pm to find that the restaurant was closed for dinner preparation. The receptionist - Ms Giang, not sure if i have gotten her name accurately. She took the initiative to show me the way and went with me to buy food. I am deeply touched by her act of kindness. Kuretake Inn is fantastic because of her and the experience she brings to her guests.
Thank you and i will be back again when i next go to Hanoi.
by A verified traveler
Posted 18 Mar 2019
small kitchen and large bath
Comment from Hotel Management
18 Mar 2019 by kuretake Inn Kimma 132, Hotel Management
Thank you for your staying with us.
Our hotel are available small kitchen all the room.
The Guest feels comfortable with large bath tab at 10th floor.
We are looking forward to seeing you again.
by A verified traveler
Recommended
Posted 15 Oct 2018 on HotelsIt is Japanese orientated with all staff speaking Japanese and only some English but very clean and comfortable and I love the breakfast.
Comment from Hotel Management
16 Oct 2018 by Kuretake Inn Kim Ma 132, Hotel Management
Thank you for your feedback and staying at our hotel. We are trying to our best for satisfaction of all our guests.
We would like to see you again.
by A verified traveler
Excellent
Posted 2 Mar 2018 on HotelsVery good value of money, nice location.
Recommended
for Everyoneby A verified traveler
Posted 23 Dec 2017
Despite late check-in, the staff member was up and it was able to go smoothly.
Comment from Hotel Management
28 Dec 2017 by Sugiura, Hotel Management
Thank you for your feedback.
We share your feedback with our staff and improve more.
We are looking for to seeing you again.
Thank you very much.
by TAKASHI
Posted 8 Dec 2017 on Hotels
Comment from Hotel Management
28 Dec 2017
Thank you for your feedback. We are looking for to seeing you again.
