Ratings based on 726 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
3 star hotel
Posted 21 Jan 2024 on HotelsHotel is not a 5 star. It may have been when it was built in the 90s but hasn’t been upgraded since. Very dated and apart from front office manager, the staff are not great.
by A verified traveler
Posted 20 Jan 2024
Clean and quiet property. Great for a short stay
Comment from Hotel Management
21 Jan 2024 by Guest Relations Team, Hotel Management
Dear Mrs. Cadelis Melissa,Thank you very much for staying at Hotel du Parc Hanoi.At our hotel, we pay close attention to the facilities so that all our guests can have a comfortable stay. We would be most happy if Mrs. Melissa's stay was a comfortable one.Also, please visit us when you come to Hanoi. All the staff are looking forward to seeing you.
by A verified traveler
Posted 19 Jan 2024
Accommodated my check in time for my late flight. Also, they gave my wife a gift for her birthday which was nice.
Comment from Hotel Management
21 Jan 2024 by Guest Relations Team, Hotel Management
Dear Mr. Logan,Thank you very much for staying at Hotel du Parc Hanoi.We strive every day to provide services that will remain in the memories of our customers, so we are very honored to receive such kind words.We would be most happy if you and your wife had a comfortable stay this time.Also, please come visit us when you come to Hanoi. All the staff are looking forward to seeing you.
by A verified traveler
Posted 16 Jan 2024
High end hotel. Very clean and professional. Not too much to do around. But stay was very comfortable
Comment from Hotel Management
18 Jan 2024 by Guest Relations Officer, Hotel Management
Dear Mr/Ms.Tae,On behalf of the entire team at Hotel Du Parc and the Guest Relation Team, we wanted to thank you for choosing our hotel. Our goal is to deliver a memorable experience, we are pleased to know how much you enjoyed staying with us. Delivering outstanding customer service is always our number one priority. We hope to host you again on your future visits. Best regards,
by A verified traveler
Posted 21 Oct 2023
Breakfast buffet is good.
Comment from Hotel Management
28 Oct 2023 by Guest Relations Team, Hotel Management
Dear Mr. Yoshihisa,Thank you for your perfect rating of our service, especially our Breakfast Buffet at Voyage Restaurant! We look forward to continually being of service to you at HÔTEL du PARC HANOÏ!Yours sincerely,Guest Relation Officer.
by A verified traveler
Posted 22 Aug 2023
Comment from Hotel Management
28 Sep 2023 by Guest Relations Team, Hotel Management
Dear Mr/Ms. Shih YangOn behalf of the entire team at Hotel Du Parc Hanoi and the Guest Relation Team, I wanted to thank you for choosing our hotel and the generous rating. Our goal is to deliver a memorable experience, we are delighted to know that how much you enjoyed our hotel. Delivering outstanding customer service is always our number one priority. We hope to host you again on your future visits.Wish you have a wonderful day!Best regards,Guest Relations Officer"
by A verified traveler
Posted 23 Jun 2023
by A verified traveler from Clovis
Posted 3 May 2023
Comment from Hotel Management
15 Jun 2023 by Guest Relations Team, Hotel Management
Thank you for your stay. If your stay was great, we feel really happy. We will continue to keep our hotel great from now on too.We hope you choose Hotel du Parc Hanoi for your visit next time also.
by A verified traveler
Posted 1 May 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Guest Relations Team, Hotel Management
Dear Mr/Ms. Akshay,Thank you so much for choosing our hotel and taking your time to give us such an amazing rate. We are thrilled to know that our service did match your expectations. We are looking forward to seeing you as soon as possible in our hotel. Best Regards,
by A verified traveler
Review
Posted 26 Apr 2023 on HotelsI would definitely recommend this hotel. The staff are extremely pleasant. The rooms are clean and of a five star standard. The restaurant serves the kind of food that you would expect all in all a great feel about it and I would come back
Comment from Hotel Management
1 May 2023 by Guest Relations Team, Hotel Management
Good morning Mr/Ms. Simon,Thank you so much for choosing our hotel and taking your value time to give us such an amazing feedback. We all hope to see you soon in the near future. Best Regards,Guest Relations Team
