Ratings based on 79 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
DO NOT STAY HERE IF YOU WANT A BALCONY ROOM.
We had booked and paid for a balcony room.
As soon as we stepped foot in Nostalgia we were immediately confronted by two ladies on reception not to take the balcony room as we'd find the noise from the night club/karaoke opposite unbearable. We were shown the room at the back of the hotel over looking roof tops which didn't have the balcony, (there was a small outdoor area for smoking shared with the room next door)
Pressure was applied to choose between the noisy room at the front of the hotel with the balcony or peaceful room at the back because apparently other guests were arriving soon and we needed to decide before their arrival. We were a bit perplexed as to why it was acceptable for the "other guest due to arrive" to have the noisy room?
After having sat in reception deciding which room we should take, with the staff continuously telling us the quiet room is better, we took the quiet room.
Well first and foremost the 2 nights that we stayed at Nostalgia we returned back to the hotel at 11.30pm after having enjoyed the crazy street scenes. The night club and Karaoke bar WERE NOT OPEN on both Friday night or Saturday night. We were specifically told they were open until 2am. Clearly this was untrue.
I suspect the "other guests" wanted the balcony room so the staff duped us into taking the quiet room, and why Nostalgia are you selling balcony rooms on your website if they are inhabitable?
Breakfast was poor too.
by A verified traveler
Posted 31 Mar 2024
A great little hotel right in amongst the hustle and bustle of central Old Quarter. Rooms are clean, we had a balcony room that faced the street.. yes it was loud and noisy but that’s to be expected. Staff were great, breakfast was average. 10/10 for location!
by A verified traveler
Posted 13 Feb 2024 on Hotels
by A verified traveler from Singapore
Posted 9 May 2023
I am unlucky and got a stint room. My friend room is alright. The smell is from the toilet plumbing system and the entire bedroom is full of this smell. The tour lady at the front desk os helpful and recommended us some good tours around Hanoi City via the tuktuk or tricycle.
by A verified traveler
Posted 9 Apr 2023
Location great
Hospitality great
Room’s very good
Staff very friendly especially Kim and Tung.
The only part I didn’t like was breakfast
Not much to choose from
But more the breakfast staff most not all but the main breakfast staff couldn’t be bothered or looked like they wanted to be there very disappointed in breakfast staff.
But if you want breakfast as soon as you go out the doors there’s plenty to choose from.
Would i return Yes I would breakfast isn’t that much of an issue to stop me.
Cheers and thank you Kim and Tung for a great stay
by A verified traveler
Posted 6 Apr 2023
Staff were excellent
Pool was cold
by A verified traveler
Posted 22 Mar 2023 on Hotels
by A verified traveler
The best
Posted 16 Dec 2022 on HotelsThis is a wonderful hotel to stay at in Hanoi. The location in the old quarter is excellent. The staff at the hotel is one of the most helpful I have ever experienced anywhere. Truly lonely people.
by A verified traveler
Hanoi Atmosphere
Posted 15 Nov 2022 on HotelsVery good welcome comfortable and very good value
Situation in middle of very atmospheric back streets
by A verified traveler
Posted 15 Aug 2022 on Hotels
Perfect location.
Nice room. Friendly staff.