Ratings based on 79 Verified Reviews

4.3 out of 5
94% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Apr 2024
DO NOT STAY HERE IF YOU WANT A BALCONY ROOM. We had booked and paid for a balcony room. As soon as we stepped foot in Nostalgia we were immediately confronted by two ladies on reception not to take the balcony room as we'd find the noise from the night club/karaoke opposite unbearable. We were shown the room at the back of the hotel over looking roof tops which didn't have the balcony, (there was a small outdoor area for smoking shared with the room next door) Pressure was applied to choose between the noisy room at the front of the hotel with the balcony or peaceful room at the back because apparently other guests were arriving soon and we needed to decide before their arrival. We were a bit perplexed as to why it was acceptable for the "other guest due to arrive" to have the noisy room? After having sat in reception deciding which room we should take, with the staff continuously telling us the quiet room is better, we took the quiet room. Well first and foremost the 2 nights that we stayed at Nostalgia we returned back to the hotel at 11.30pm after having enjoyed the crazy street scenes. The night club and Karaoke bar WERE NOT OPEN on both Friday night or Saturday night. We were specifically told they were open until 2am. Clearly this was untrue. I suspect the "other guests" wanted the balcony room so the staff duped us into taking the quiet room, and why Nostalgia are you selling balcony rooms on your website if they are inhabitable? Breakfast was poor too.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
A great little hotel right in amongst the hustle and bustle of central Old Quarter. Rooms are clean, we had a balcony room that faced the street.. yes it was loud and noisy but that’s to be expected. Staff were great, breakfast was average. 10/10 for location!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024 on Hotels
3 out of 5
by A verified traveler from Singapore

Posted 9 May 2023
I am unlucky and got a stint room. My friend room is alright. The smell is from the toilet plumbing system and the entire bedroom is full of this smell. The tour lady at the front desk os helpful and recommended us some good tours around Hanoi City via the tuktuk or tricycle.
4 out of 5
by A verified traveler

Posted 9 Apr 2023
Location great Hospitality great Room’s very good Staff very friendly especially Kim and Tung. The only part I didn’t like was breakfast Not much to choose from But more the breakfast staff most not all but the main breakfast staff couldn’t be bothered or looked like they wanted to be there very disappointed in breakfast staff. But if you want breakfast as soon as you go out the doors there’s plenty to choose from. Would i return Yes I would breakfast isn’t that much of an issue to stop me. Cheers and thank you Kim and Tung for a great stay
5 out of 5
by A verified traveler

Posted 6 Apr 2023
Staff were excellent Pool was cold
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Mar 2023 on Hotels
5 out of 5
by A verified traveler

The best

Posted 16 Dec 2022 on Hotels
This is a wonderful hotel to stay at in Hanoi. The location in the old quarter is excellent. The staff at the hotel is one of the most helpful I have ever experienced anywhere. Truly lonely people.
5 out of 5
by A verified traveler

Hanoi Atmosphere

Posted 15 Nov 2022 on Hotels
Very good welcome comfortable and very good value Situation in middle of very atmospheric back streets
5 out of 5
by A verified traveler

Posted 15 Aug 2022 on Hotels
Perfect location. Nice room. Friendly staff.