Ratings based on 85 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice stay!
Posted 2 Feb 2024 on HotelsOur stay was really pleasant. The hotel itself is old, but the rooms were clean and comfortable. The staff was really nice and helpful, the price was unbeatable, and the location is really convenient to walking to other areas of the Old Quarter. Not a fancy hotel, but it satisfied our needs in every way and was great for a two night stay.
by A verified traveler
Posted 31 May 2023
A good place to stay for the $$. A bit noisy. That's OK because it is close to lots of city activities and food places. AC worked well. The staff was very helpful and arranged a cab for us. The front desk lady spoke very good English.
by A verified traveler
Friendly staff but not so clean rooms.
Posted 12 Jan 2023 on HotelsLocated near beer street so it was convenient to get to different places, but that would also mean that it is quite noisy around the area. Both windows and walls don't seem to have good sound/noise cancellation. Staff was friendly, able to communicate in English, and they even allow us to shower at the common toilet before we left for our overnight sleeper bus to Sa Pa. Appreciate the hospitality but the rooms were a little old fashion with some spoil furnitures especially in the toilet. We also found a used teaspoon placed beside the teacups when we check-in.
by A verified traveler
Posted 3 Jan 2023
This hotel is a bit hard to find as it is not in the main street, however we can walk to any places near the Hoan Kuem lake. The staff are excellent, thanks to Thuy, we will recommend this place to our friends.
by A verified traveler
Posted 17 Nov 2022
This hotel is small and is located in an alley, but its interior is cosy and has lots of craftwork and decoration to give a royal like charm, as its name suggests. Service is warm and prompt, thumb up for Julie and the hotel team. Breakfast sets have many choices available, and are delicious. But they are not free of charge., counted as 50,000 VND per set, and 30,000 VND for second order.The only disappointment is TV set not working properly in the last few days of stay. Julie did promise the repair but only comes two days after. Other than that, the stay is superb and comfortable.
by A verified traveler
Posted 30 Oct 2022 on Hotels
by A verified traveler
Posted 30 Oct 2022
Thanks for making me feel so much at home! Had an amazing and comfortable 3-night stay at the hotel. I arrived from Sapa past midnight and the staff was waiting up to ensure that I got to the hotel safely without any issues. Julie readily arranged for my bus ride from Sapa to Hanoi and recommended great places to visit around town. It was located in one of the small alleys which might be a little hard to locate at first but was a great location to be in (close to everywhere) and not too busy. This would certainly be my top choice for another stay if I’m back in Hanoi! Thanks for making my stay, Julie and team!
by A verified traveler
Posted 18 Oct 2022
The hotel is right next to the popular tourist area meaning you only had to walk a few min to be right in the action
by A verified traveler from BRISBANE
Posted 16 Oct 2022
by A verified traveler
Fantastic place to stay
Posted 28 Sep 2022 on HotelsThis hotel is located in a small alleyway parallel to the main road, in the midst of many restaurants and famous attractions. Receptionist was very helpful, she can arrange any tour or request that you want. She helped arrange a tailor for us, and also recommended Halong Bay cruise from the desk. Room was clean, towels are changed every day. Power sockets are also equipped with travel adapters, although the width is not able to fit 2 wide chargers side by side. We would have booked extra days for our stay in Hanoi but they were fully booked. Thoroughly an enjoyable experience.
