Ratings based on 289 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2024
Great location and very nice people!
Comment from Hotel Management
21 Mar 2024 by Lily, Hotel Management
Dear Mr and Mrs Nicole,Thank you so much for nice words about our hotel and staff. It will always be our pleasure to welcome you back and we hope to see you in very near futureKind Regards,Lily Tran Ms ( Sales Manager )
by A verified traveler
Good cost effective option
Posted 15 Jan 2024 on HotelsNot the best hotel, but was okay for the price and great location.
Staff were friendly, breakfast was very average.
Rooms had boarded up windows so not a lot of natural light.
Comment from Hotel Management
15 Feb 2024 by Hoa.(mrs). Customer care, Hotel Management
Thank you for taking the time to share. We hope to welcome you on your upcoming trip with a premium room experience. Thank you and best wishes for you. Best regards!
by A verified traveler from Garden Grove
Posted 10 Jan 2024
Comment from Hotel Management
15 Feb 2024 by Hoa.mrs.Customer care, Hotel Management
Thank you for your stay, we look forward to welcoming you in the near future and wishing you the best.Best regards!
by A verified traveler
Posted 8 Dec 2023
In the heart of everything amazing location
Comment from Hotel Management
15 Feb 2024 by Hoa.mrs. Customer care, Hotel Management
Thank you for your stay and we look forward to welcoming you in the near future. Best regards!
by A verified traveler
Posted 4 Dec 2023 on Travelocity
The staff was very nice and helpful.
Comment from Hotel Management
15 Feb 2024 by Hoa.(mrs).Customer care, Hotel Management
Thank you for giving us your love. Wishing you the best. Best regards!
by A verified traveler
Posted 3 Oct 2023
Comment from Hotel Management
24 Oct 2023 by Lily, Hotel Management
Dear Mr Deepa,Thank you for spending time to rate us on Expedia.We hope to have a chance to welcome you back at HM Boutique.Best Regards,Lily Tran
by A verified traveler
Posted 17 Sep 2023
Convenient location, friendly staff
Breakfast is good (buffet and can request your order)
Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Comment from Hotel Management
18 Sep 2023 by Lily, Hotel Management
Dear Mr Ricardo,Thank you very much for kindly taking the time to write your review. It was great having you as our valued guests.We look forward to welcoming you back at our hotel soon !Sincerely,Lily Tran
by A verified traveler
Posted 13 Sep 2023
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
by A verified traveler
Posted 2 Jun 2023
Comment from Hotel Management
5 Jun 2023 by Lily, Hotel Management
Dear Mr David,Thank you so much for taking the time to share with us your impressions of an excellent stay at Hanoi HM Boutique Hotel.My team and I look forward to your next visit in the very near future.Yours sincerely,Lily Tran
by A verified traveler
Posted 29 May 2023
Comment from Hotel Management
26 Jun 2023 by Lily, Hotel Management
Dear Ms Rose, We thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future.Kind regards,Lily Tran
