Ratings based on 822 Verified Reviews

4.3 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Staff is not friendly.
Comment from Hotel Management
27 Apr 2024 by NGUYEN THUY HA, Hotel Management
Dear Mr LongFirst of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced. Kindly advise us more information of which department staff is not firendly I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.Yours sincerely,- The Hotel Management
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Good
Comment from Hotel Management
10 Apr 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr RavihansaThank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Great hotel!
Comment from Hotel Management
18 Mar 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Hirokazu,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
4 out of 5
by A verified traveler

Posted 21 Feb 2024
Comment from Hotel Management
22 Feb 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Yi Feng,…Thank you for giving us a perfect rating on Expedia.com website . We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, .We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Seong Pil,Thank you for giving us a perfect rating on Hotels.com . We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
5 out of 5
by A verified traveler

Posted 15 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Gia Bao…Thank you for giving us a perfect rating on Expedia website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
4 out of 5
by A verified traveler

Posted 26 Dec 2023
Breakfast was delicious. The room is spacious and clean.
Comment from Hotel Management
13 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Prisca,…Thank you for giving us a perfect rating on Expedia.com We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our delicious breakfast ,spacious and clean room We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
5 out of 5
by A verified traveler

Excellent stay

Posted 21 Dec 2023 on Hotels
The room was spacious very spacious. The hotel is old but very well maintained.
Comment from Hotel Management
22 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Dong Koo,Thank you for giving us a perfect rating on Hotels.com We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our spacious room...We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
3 out of 5
by A verified traveler from Hampton Bays

Posted 18 Dec 2023
Good for a short time stay The food is not good The staff tries very hard to be accommodating Worth the money
Comment from Hotel Management
13 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Douglas,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
5 out of 5
by A verified traveler

Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
13 Jan 2024 by Nguyen Thuy Ha, Hotel Management
Dear Mr Jong,…Thank you for giving us a perfect rating on Hotels.com We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -